We’re Evaluating Professional Development Investments the Wrong Way
The search for the return on investment from professional development activities has been a long, unresolved quest for many HR and Learning and Development professionals. It turns out we're looking at it all wrong. The real challenge is for an organization's managers and leaders to CREATE the return on investment from professional development.
Hope Proved to Be a Bad Strategy for LUV—Lessons from the Southwest Airlines Debacle
There are some painful and painfully obvious leadership and management lessons from the recent Southwest Airlines debacle. Deming is spinning in his grave over this one.
January Development Opportunities for New(er) and Experienced Managers
Something I always did as a corporate executive was to make sure as many of my team members as possible were set up for professional development early in the new year. I love helping my team members launch into the new year with their brains boiling with ideas, fresh approaches, and energy for the challenges ahead! Now that I'm the one doing the training and coaching, I'm excited to offer the same opportunity to you and your team members.
The Secret to Leadership Success Isn’t So Secret
Every year, a ridiculous number of books are written on leadership, and we consume them in volume, hoping to find the secret to leadership success. It's not that hard, and it's not a secret. Just ask them what they need from you.
Ten Life Lessons Learned & Reinforced From A Year Well Lived
Some years in our lives are more noteworthy than others. 2022 was one of those for us. Here are ten life lessons learned (or reinforced) from a year well-lived.
The Old Model of Manager is Broken—It’s Time to Start Fresh
It's time to replace the tired, outdated model we have for identifying, developing, and tasking managers. Given the complexity of our environment today, we need to find new ways to harness the creative and productive power of inspired people, not send them running out the door or leave them idling in place.
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