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Feedback is a complicated topic. We lament that our managers are either not good at giving it or don’t give it frequently enough. When we get feedback that challenges us to adjust our behaviors to improve our performance, we grow frustrated, angry, or both. Here are three big tips on strengthening as a receiver of feedback:
It turns out, a great number of us stress over giving feedback—particularly the constructive kind. Earlier in my career, this was me and it took a great mentor to help me solve this problem. I work with professionals of all types and at all levels to strengthen their skills with feedback. Here are three options to support your growth (two free, one a great value workshop).
In every healthy working environment, quality feedback flows in three directions: up, down, and sideways. Here are four steps for managers to take to bring the power of quality feedback to life on their teams.
No topic in my Manager Development Program generates more energy than performance feedback. Everyone knows feedback is essential. Almost everyone admits wanting help with strategies for the difficult (constructive) feedback discussions. Here's a program to help:
Join me for a powerful, practical professional development experience on 11/16 from noon to 3 p.m. Central for the latest Feedback Skills Boot Camp. Three hours and an amazing price (because it's a group) to strengthen skills that will serve you for a career.
Feedback—both positive (appreciation) and improvement-oriented–is a vital part of your coaching toolkit. It's also one of the most troubling, vexing areas for managers because the improvement-oriented (aka constructive) feedback is simultaneously awkward, stressful, and potentially emotionally fraught for all parties. Here are ten ideas to help:
While many managers work hard to construct and deliver timely behavioral feedback, few spend time working on their feedback culture. As a result, performance feedback is transactional—given on a one-off basis, but it doesn't propel growth and learning across the entire group. Here are some tips to strengthen your team's feedback culture.
While we regularly focus on feedback as an individual performance tool, it's also a critical communication tool for driving improvement across groups and for processes and initiatives. Yet, this important, honest communication is in short supply in too many organizations.
Of all the challenges managers at all levels face, delivering constructive (and even positive) feedback is near the top of the list. There's good reason—it's a confusing topic that even the experts who study human psychology and neuroscience disagree on, despite mountains of research. Here are four ideas to help strengthen your feedback culture and effectiveness.
In every challenging conversations workshop I run, the topic of the feedback sandwich (aka the praise sandwich) jumps up, and we spend time sharing perspectives on the use/uselessness of this tactic. Here are some reasons I believe you should say "No" to the praise sandwich in your feedback practices.
