My observation is that only a minority of leaders (managers, supervisors, executives, project managers) understand how to properly prepare a team for and run an effective, purposeful and productive meeting. Ironically, look at the Outlook calendars of most people operating inside corporate walls, and their schedules are filled with one meeting after another. With all of these unproductive meetings to attend, who has time to work?
Leading is more than just being the person in charge. It's about selecting and developing talent, providing direction and motivation, creating the effective working environment and providing consistent and timely feedback on performance. The "direction and motivation" component comes directly from the leader's understanding of the firm's strategic environment (market forces, competitors, customers) as well as the direction and strategies (goals/actions) that have been selected by an organization's management. Strategy is context that gives meaning and purpose to individual roles and group activities and goals.
A management team well attuned to rapidly emerging market forces might recognize an opportunity that can be leveraged for significant gain and competitive advantage if the organization acts quickly. It is management's prerogative and responsibility to identify and motivate the organization to act and seize these opportunities, even at the expense of order and business as usual.
"Jane" is a senior leader exerting broad influence on an organization, while sitting smack in the middle of the organization chart. She's a testament to the power of maintaining the right attitude on all fronts, and she clearly has learned several of the most valuable lessons of leadership: select great people, deal with them openly and honestly, provide opportunities and challenges and let them do what they do best.
The role of Project Manager is difficult. This is an informal leadership position—one of those with most of the responsibility and little of the authority. If a person is worried about being liked, this is a lousy choice of profession.
It's critical for leaders to recognize that organizations that broadly understand their strategy and employees that specifically understand how their activities and decisions impact strategy execution are going to defeat less-enlightened competitors. Strategy is not an abstract concept reserved for the deep-thought thinking sessions of senior leaders. Strategy is a powerful leadership tool to engage the hearts and minds of associates and to fuel performance.
The most challenging leadership positions are the informal roles where an individual leads based on his or her credibility and capability without the backing of a formal reporting structure. These positions are often characterized by a high-level or responsibility for results with little direct authority over the people doing the work. The role of Project Manager matches this description perfectly, with organizations increasingly looking to the individuals charged with project or program management to play key roles in executing on strategic priorities. Unfortunately, in many organizations, the role of Project Manager is inappropriately disconnected from the strategy process and is often viewed and treated by executives as a mid-level or administrative role. This is wrong. Senior executives would be wise to tap into the unique skills, insights and capabilities of the best Project Managers as they look to build out their leadership teams and to propel their organizations faster.
As a leader, you should be critically concerned about where ideas come from and how they go from insights to actions. This process of value creation is fundamental to a firm's growth and at its core it is a very organic process.
Organizations that learn to work in “Strategy Bursts” are able to learn, adapt and refine their strategic activities faster than more plodding competitors, but this new style requires learning and internalizing a new approach to strategy management and execution. For many leaders and executives, succeeding with this new model requires letting go of old strategy habits and biases.
While the technique or reaching agreement with your stakeholders one by one ahead of formal approval might seem a bit like playing politics, I prefer to view it as covering the bases. Leaders invest in people they trust and have a sense for, and the ceremony of a group meeting is the wrong place to try and build your trust and credibility.
