by Art Petty | May 11, 2011 | Leadership, Strategy
Fred Hassan’s article, The Frontline Advantage, in the May 2011 Harvard Business Review (subscription required), turns the spotlight on the too-easily ignored and truly critical frontline leaders who make our organizations go and grow. Frontline leaders are of course...
by Art Petty | Feb 23, 2011 | Uncategorized
Note from Art: Mary Jo Asmus and I are back with our third collaborative blogging effort. Our first posts, “Two Voices on the Words of a Leader” and “Two Voices on Humility and the Effective Leader,” remain personal and reader favorites. I like...
by Art Petty | Dec 20, 2010 | Career, Leadership
The smile may be the single most powerful sales tool ever. I enjoy observing how the help in stores engage with their customers. What you see and hear speaks volumes about the leaders they work for. Want to know how people feel about their jobs and their bosses? It’s...
by Art Petty | Nov 30, 2010 | Career, Leadership, Leading Change, Project Management
At some point during the past year I became a regular reader and big fan of Tanveer Naseer’s blog. Tanveer writes on leadership, business and people with a level of authenticity that is both educational and inspirational. My genuine regard for Tanveer and his...
by Art Petty | Nov 28, 2010 | Career, Decision-Making, Leadership, Leadership Caffeine
Like good health, you cannot have too much credibility as a leader. Too many leaders swim through their corporate and organizational lives oblivious to the reality that their actions, utterances, decisions and even the most casual of their interactions are all...
