by Art Petty | Nov 23, 2011 | Leadership
Note from Art: I run this list every Thanksgiving…not because it’s convenient, but because the thoughts are heartfelt and unchanging. Those who serve by leading have many reasons to truly be grateful for the opportunity and for those who support them every...
by Art Petty | Aug 29, 2011 | Leadership, Management Innovation
One of the exciting parts of living and working through “these interesting times,” comes from the opportunity to apply the tools of management in new ways and forms to today’s complex problems. This “management innovation” as Dr. Gary Hamel describes it, is much...
by Art Petty | Aug 1, 2011 | Career, Leadership, Leadership Caffeine
Newsflash: The Center for Leadership Diseases (CLD) has just announced an addition to their growing list of maladies and afflictions running rampant through the leadership and customer service communities. Respect Deficit Disorder (RDD) has officially been added to a...
by Art Petty | May 11, 2011 | Leadership, Strategy
Fred Hassan’s article, The Frontline Advantage, in the May 2011 Harvard Business Review (subscription required), turns the spotlight on the too-easily ignored and truly critical frontline leaders who make our organizations go and grow. Frontline leaders are of course...
by Art Petty | Feb 23, 2011 | Uncategorized
Note from Art: Mary Jo Asmus and I are back with our third collaborative blogging effort. Our first posts, “Two Voices on the Words of a Leader” and “Two Voices on Humility and the Effective Leader,” remain personal and reader favorites. I like...
