New Leader Tuesday—The Feedback Series, Part 3: The Ingredients

Welcome to part 3 of The Feedback Series at Management Excellence. In part 1, we tackled the issues of fear and anxiety that keeps so many new leaders from engaging in or conducting effective feedback discussions. Part 2 emphasized the importance of assessing the feedback situation and establishing a direction for the upcoming discussion. Now, it’s time to understand and begin assembling the key ingredients in every feedback discussion.

Leadership Caffeine™—How Effective Leaders Use the Personal Pronoun “I”

Few words in the leader’s lexicon are simultaneously as powerful for building credibility and as potentially lethal for destroying credibility as the personal pronoun “I.” It works great in front of any statement where you are taking responsibility for actions or outcomes. However, place too many “I’s” in conversations that sound like, I want, I expect, I know, I did, I was right etc…and the term begins to jump out into the immediate environment with a loud bang every time it’s uttered.

New Leader Tuesday—The Feedback Series, Part 2: Classifying the Feedback Situation

While feedback is best served warm (as close to the behavioral occurrence as possible), a few quality minutes of proper preparation will dramatically improve both your confidence for engaging in the discussion and your ability to conduct a high quality discussion. An important first step after observing the positive or negative behavior is to develop an understanding of the nature of the situation and to assess the right approach to support the behavioral improvement.

Leadership Caffeine™—When a Leader Needs to Take a Break

From time to time, the hard work of being responsible for the work of others grows tiring. While much of the literature paints a picture that makes leadership sound like a calling (and for some it is), for many in roles of responsibility for teams and groups, the position was an accident, a means to advancement or something that seemed interesting at the time. Whether your issue is one of leadership fatigue or, you’re gut is telling you to stop the bus because you want to get off, it’s important to pause every once in awhile, assess your situation and either find a way to refresh and recharge, or, find a way to get off at the next stop.

New Leader Tuesday—The Feedback Series, Part 1: Moving Beyond Fear and Anxiety

Over the next few "New Leader Tuesday" posts, I will share ideas and approaches to help first-time or early career leaders navigate those initial feedback and performance discussions. The goal of the series is to help you get started with feedback early in your tenure, well-armed with good habits. Part 1 focuses on debunking the myths that keep so many managers from tackling these important discussions with their team members.

Art of Managing—Always Be Building

Of the eight valuable leadership lessons shared in the HBR article, "Ferguson's Forumla" (subscription or $), number 2, “Dare to Rebuild Your Team” is critically important and often bypassed in the workplace due to friction, tentativeness on the part of managers and HR groups and lack of vision and courage on the part of managers. Sadly, in too many cases, we allow a number of challenging but controllable impediments to get in our way of doing the right thing. These 4 are...

Leadership Caffeine™—It’s Time to Put More Context in Your Conversations

Looking for a boost in morale and team or departmental performance? Try spending some time helping your colleagues connect their work efforts and goals to the bigger picture of your firm’s strategy. Here are 6 practices that effective leaders apply in pursuit of creating clear context for individual and team challenges:

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