There are points in time when the only right choice is to assert and dictate direction or a decision. In those crucible moments for firms and teams, the failure of a leader to assert is the height of malpractice and irresponsibility.
The Saturday Serial is an on-going management and leadership story and case based on a fictional firm and fictional characters all dealing with very real challenges in leadership and management. The intent is to stimulate thinking and discussion in a format different than the traditional "how to" blog post. Each episode includes a series of discussion questions for your consideration (or use with your team). I'll share my views on the prior week's chapter and questions in a subsequent post. Welcome to Episode 1:
Welcome to The Saturday Serial! This new series reflects my intent and attempt to share and cultivate management and leadership lessons beyond the format of a stale blog post and endless lists of "10 ideas to... ." While I love writing the Management Excellence blog and the first 1,025 posts are testament to my commitment, I've wanted to experiment with the serial and management fable format here for a long time. Beginning with my first episode, "Welcome to ACME John Anderson," you will meet a growing cast of characters facing a series of very real management, leadership and career challenges in this fictional high-tech, global conglomerate and its various units and divisions. Enjoy!
Everyone has difficult days, however, when every day feels like a slow, painful, stressful march up a rock-strewn path toward certain calamity, it's time for you to take action. Here are a few ideas to help you re-frame your daily activities and reset your attitude.
Given the recent storms and polar-like weather in the Midwest and Northeast, it seems fitting to revisit the priceless management and leadership lessons gleaned from Amundsen and Scott in their race to 90-degrees south. These lessons never grow cold!
We all know that we live in an era of constant change. And more often than not, the thought of change at work is enough to send us scurrying for cover. However, hiding or simply allowing fear of the unknown to seize your emotions is the wrong approach in a situation that stands to be both a rich learning experience and an opportunity for you to showcase your value to your managers and your firm.
The most effective leaders I know are simultaneously courageous and humble in the face of ambiguity and adversity. Courage as we all know is essential for facing and making the tough decisions demanded in difficult situations. I referenced this attribute in my recent post, Leading into the Fog. A healthy grounding of humility serves as a powerful check and balance influence that helps effective leaders fight the pressure to make rash decisions in the drive to be perceived as omniscient.
Too many of us wait for someone else to create the circumstances that allow us to be happy in our work. Expecting someone else to lift us up from our current situation is a fool’s errand blended with a real life frustration dream. No matter how much we sulk or complain about our lot, the only person responsible for changing the situation is the one staring back at us in the mirror.
Let’s face it, the new leadership role is a great testament to your prior success and the faith that your firm’s senior leaders place in your abilities to help build the future. You’ve gained their confidence and trust, but the hard work is still in front of you. You’ve got to earn the trust of your new team members. Here's a view on an approach that has an increasing body of behavioral science evidence on its side:
The business and management equivalent of The Quest of mythology and story is the pursuit of the secret ingredients…the behaviors, actions and approaches that if adopted, will allow one firm to outperform (measured by one or more of: growth, profitability, innovation, share price, market capitalization) a peer group for an extended period of time. Here are 7 core behaviors for successful management teams to adopt that will help them survive with their quest to sustain success:
