by Art Petty | Oct 17, 2024 | Personal Reflections, The Management System
For the management of business-to-consumer (B2C) organizations, the retail or service location is, of course, the ultimate proving ground. The experience for the consumer—good or bad, reflects the organization’s management systems from values, commitment to...
by Art Petty | Oct 14, 2024 | Developing as a Senior Manager, Talking About Strategy
Few management team activities are more important than those focused on strategy. Few management team activities are more frustrating than those focused on strategy. Let’s explore the challenges most management teams encounter and share guidance on improving the...
by Art Petty | Oct 8, 2024 | Great Leadership and Management Thinkers—Interviews
I love the subtitle of Dr. Rebecca Homkes’ new book: Survive, Reset, Thrive. It reads Leading breakthrough growth strategy in volatile times! Rebecca Homkes lives up to it and more in this fabulous playbook on embracing and leveraging uncertainty and navigating...
by Art Petty | Sep 24, 2024 | Great Leadership and Management Thinkers—Interviews
A book launch is a big deal, and it’s particularly significant when it’s the next edition of an already great book. For every leader and manager, I encourage you to check out the third edition of Help Them Grow or Watch Them Go—Career Conversations...
by Art Petty | Sep 11, 2024 | Personal Reflections
I always hope for rain on 9/11. Of the images and emotions seared into my mind from this day in 2001, the backdrop of that perfectly blue sky where we saw evil up close and felt the burn of tragedy and loss is something I can’t shake. Clear blue skies amplify my...