Self-confidence is rocket fuel for leaders. Used carefully and ignited under the proper conditions, it propels you and those around you to remarkable heights.
However, beware the narrow tolerance ranges of your own self-confidence. Too little and you act and are perceived as weak. Too much and self-confidence becomes that most destructive of all leadership attributes, hubris.
Self-Confidence & the Early Career Leader:
In my experience, early career and first-time leaders tend to lack self-confidence, generally because they’ve not walked down the path and experienced the many pitfalls and challenges of the leader. Leadership self-confidence is born of experience, and not bestowed by title.
Some early leaders compensate with a command and control style, much like the parent who responds to her child with the self-serving and wholly ineffective explanation of “Because I said so,” to the teenager looking for some rational reason as to why he should change his behavior. I’ll let those of you that have parenting experience highlight why this approach is doomed to failure.
With coaching and some reasonable degree of self-awareness, early career leaders tend to grow out their ineffective ways, both gaining in self-confidence and recognizing the less than effective outcomes of demanding without explaining. However, with the passing of time and some early successes, a new potential problem emerges.
Experience and Success Can Turn Self-Confidence to Hubris. Watch Out!
Borrowing from the excellent, but short read, “How the Mighty Fall,” by Jim Collins, he offers that, “dating back to ancient Greece, the concept of hubris is defined as excessive pride that brings down a hero, or alternatively, …outrageous arrogance that inflicts suffering upon the innocent.”
Perhaps it’s human nature, but as we gain experience and enjoy some victories, it is easy to start believing that we can do no wrong. This false and dangerous belief is often reinforced by the distorted reactions on our own performance that we receive from those who report to us.
It’s amazing how quick people are to tell us that we are brilliant when we’re in charge.
When self-confidence moves out of tolerance towards hubris and arrogance, the fuel that propelled teams and organizations begins to burn in the working environment, distorting reality and destroying objectivity.
The hubris of leaders is the accelerant that once ignited leads to the collapse of careers and companies.
How to Keep Your Self Confidence Within Tolerance:
- Remind yourself daily of your role as a leader. You are there to support, provide help, guidance, coaching and to create an environment for others to succeed in their roles.
- More on your role: repeat and live Deming’s 8th point: Drive out fear, Create trust and Create a Climate for Innovation.
- Focus your calendar time on tasks that support the prosecution of your role.
- Remind yourself that “it’s not about you.”
- Quit asking people how you are doing and don’t pay attention to their unsolicited praise. Instead, ask people what you can do to help them succeed.
The Bottom Line:
It’s dangerously easy to start believing that “you” are the reason for success. Once you buy into that temptation, you’re headed for a dangerous fall. Keep your edge sharp by focusing on what you can do to help others succeed…not on what they can do to once again prove how great of a leader you are.
At the end of the day, you need enough self-confidence to know that the only way to create and sustain success is to choose carefully, support relentlessly and then place your trust in others.
Art, nice reminder for leaders. Self confidence is important, but there is a line that can be crossed!
I would like to add something to your list of ways to keep from tipping into hubris: having somene outside of your immediate work situtation who can provide balance can be very helpful. This would need to be someone who doesn’t have a vested interest in telling you how great you are but yet can be a thought-partner. It isn’t always a close friend or a spouse. I may be a mentor or an external coach. It is someone you trust to as the tough questions and provide honest feedback.
Thanks for the reminder, Mary Jo. It can be critically important to have that valued outside mentor that is comfortable telling you that the pictures of our children are ugly (metaphorically speaking). -Art
Loved your thoughts on this Art. A quiet confidence is the root of humility and is ever more powerful than feigned confidence (arrogance). You might be interested in reading “Confidence vs Arrogance” http://bit.ly/3FtmDo – Keep the great thoughts coming Art…
Mike, thanks for the kind words and for sharing your link. I’m quoting from your great post:
“The truth of the matter is that few things have inspired and motivated me over the years like the quiet confidence and humility of great leaders. I would much rather listen to the self-deprecating humor of a confident person making fun of themselves than the mean spirited attacks of an arrogant person waged at someone else’s expense.” http://bit.ly/3FtmDo
Absolutely love what you have to say! Thanks for reading. -Art
This article was an excellent reminder, especially since people tend to mimic the leaders’ tone downward.
Mr. Petty-
I thoroughly enjoyed your comments on this topic. I feel that too many people today have the mindset of “me me me” rather than how they can help other people or the company that they are working for better.
I am a software engineer at a large company, and I see too many managers who focus on only themselves rather than focusing on helping their reporting employees succeed even more at their current position. They forget to coach the employees in order to improve their success and understanding with the company, which I feel is extremely important in a constantly changing field.
I also agree with Mary Jo’s comments about having someone outside of the situation provide balance — sometimes when people are too closely involved in a situation, it’s too hard to take a step back and have an unbiased opinion.
I would highly recommend this article to many people, regardless if they’re considered “management” or not, in order to provide a fresh reminder about how we can all be better people and employees.
Thank you.
Cynthia and Kim, thanks for sharing your thoughts. Kim, no reason to call me “Mr,” and thanks for the reminder that this topic is relevant for all of us…not just those in leadership! -Art
Ah yes, Hubris, which is followed inevitably by Nemesis.
Congratulations! This post was selected as one of the five best independent business blog posts of the week in my Three Star Leadership Midweek Review of the Business Blogs.
http://blog.threestarleadership.com/2009/09/02/9209-midweek-look-at-the-independent-business-blogs.aspx
Wally Bock
True, leaders have got to have self confidence. After all, you aren’t gonna follow some doubtful people. But any excess can lead to bad consequences.