Why is it that so many managers struggle with the issue of firing the employees that justifiably require firing? I've watched as brilliant business owners and otherwise accomplished leaders have agonized over this issue, unable to take the final step, while knowing all the while that it has to be done
ndoubtedly, one of the most difficult and awkward professional transitions is the jump from team member to team manager. The people that you've worked with side by side, joked with and shared lunch with are no longer your peers, they are your employees, and for good or bad, your relationship with them will never be the same. If you are truly interested in developing as a leader, this awkward situation is an outstanding rite of passage, complete with some hardcore lessons on what it takes for you to build credibility, motivate, direct, support and lead others.
This is a follow-on to my recent rave against the time-wasting, dysfunctional debating society events that masquerade as meetings in many corporate settings. My drive to momentarily stay on my "effective-meeting" soapbox was galvanized yesterday, when I spoke with a good friend who had just started a new job. Her first day coincided with an operations meeting that she described as an all day rugby scrum where everyone got bloody, but no one scored.
Leading is more than just being the person in charge. It's about selecting and developing talent, providing direction and motivation, creating the effective working environment and providing consistent and timely feedback on performance. The "direction and motivation" component comes directly from the leader's understanding of the firm's strategic environment (market forces, competitors, customers) as well as the direction and strategies (goals/actions) that have been selected by an organization's management. Strategy is context that gives meaning and purpose to individual roles and group activities and goals.
Every organization has a distinct culture defined by its history, norms, values, and behaviors, and every team in an organization develops its own subculture. Learning to read a culture and adapt your style to fit (or at least complement it) is essential to success regardless of your level or role. It's also something that can be honed as a skill through increased awareness and consistent application of a few basic approaches.
"Jane" is a senior leader exerting broad influence on an organization, while sitting smack in the middle of the organization chart. She's a testament to the power of maintaining the right attitude on all fronts, and she clearly has learned several of the most valuable lessons of leadership: select great people, deal with them openly and honestly, provide opportunities and challenges and let them do what they do best.
The role of Project Manager is difficult. This is an informal leadership position—one of those with most of the responsibility and little of the authority. If a person is worried about being liked, this is a lousy choice of profession.
From the same organization that brought you this enlightened sales manager and his timeless advice on how to prosper: "The only way that you will succeed on my team is if you are married to the job," and "The reason that I am not in any family vacation pictures is because I'm on the phone. If I'm in the picture, you can be sure I have a blackberry stuck to my ear," is back with: "The problem with you is that you care too much about people." I love this organization. There are very few other places where a simple phone call offers me a priceless quote on really bad ideas from lousy leaders.
The most challenging leadership positions are the informal roles where an individual leads based on his or her credibility and capability without the backing of a formal reporting structure. These positions are often characterized by a high-level or responsibility for results with little direct authority over the people doing the work. The role of Project Manager matches this description perfectly, with organizations increasingly looking to the individuals charged with project or program management to play key roles in executing on strategic priorities. Unfortunately, in many organizations, the role of Project Manager is inappropriately disconnected from the strategy process and is often viewed and treated by executives as a mid-level or administrative role. This is wrong. Senior executives would be wise to tap into the unique skills, insights and capabilities of the best Project Managers as they look to build out their leadership teams and to propel their organizations faster.
Every once in awhile, a number of articles or blog posts converge nicely to build on each other. Today over at Wally Bock's Three Star Leadership Blog in his post entitled Sunday Afternoons, Wally offers his perspective on an article describing that many people report feeling a high degree of anxiety about work as Monday looms in the foreground. Wally's guidance for the leader's role in helping eradicate the causes of this unproductive stress is priceless and timeless (go ahead and click over and read it) and it puts the exclamation point on the leadership themes found in several other recent articles and posts.
