by Art Petty | Sep 12, 2018 | Career, Emerging Leaders, Leadership, Leadership Caffeine
“The most important figures that one needs for management are unknown or unknowable.” W. Edwards Deming I fret over feedback poorly provided. I also recognize that not all feedback is worth listening to—a great deal depends upon the source and the motivations of the...
by Art Petty | Aug 2, 2018 | Challenging Conversations
Crushing It With Challenging Conversations—Focused on Your Needs I have a confession to make. My newest online learning course, Crushing It with Challenging Conversations started out as a course on how to master developing and delivering feedback. As a long-time...
by Art Petty | Jul 31, 2018 | Challenging Conversations
Note from Art: With this post, I’m excited to announce my latest free webinar: Stop Dreading Mondays—Get the Fear Out of Challenging Conversations. The most critical issues in our workplaces tend to be the ones we’re not talking about! In workshops with emerging...
by Art Petty | Jul 19, 2018 | Career, Challenging Conversations
Your communication skills determine how you are perceived and how successful you are in leading, influencing, and participating in the workplace. Develop as an effective communicator, and you’ll go far in your career. Alternatively, if your habits position you as one...
by Art Petty | May 21, 2018 | Challenging Conversations, Emerging Leaders, First Time Manager Series, Leadership
Crying, yelling, table-pounding anger and shock. And no, I’m not describing my actions when I invested two-hours in watching a season finale of my favorite show to learn the DVR malfunctioned at the critical moment. Rather, these are the emotions every experienced...
