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Leadership Caffeine™ for the New Week

By |2024-08-08T13:46:48-05:00February 8th, 2009|1,770 Legacy Leadership Caffeine and Management Articles|

Let's start out with an extra large cup of the hot stuff to help kick-start the new week. Oh, and one sugar, please, in acknowledgement of Valentine’s Day. Consistent with the theme of this card, flower and candy holiday that my significant other enjoys so much, the focus this week is on relationships. It's time to improve your professional networking, spend some time learning from your sales colleagues and work on repairing any broken relationships. Oh yeah, and don't forget your significant other on Valentine's Day!

The Five Tripping Points of Emerging Leaders

By |2024-08-08T13:46:51-05:00February 5th, 2009|1,770 Legacy Leadership Caffeine and Management Articles|

A colleague used the phrase Tripping Points in conversation the other night to describe what leaders and management teams go through in attempting to take businesses from one level to the next. Firms and teams run into natural Tripping Points in the form of infrastructure and know-how as they work to grow a firm from start-up to $10 million or from $10 million to $25 million and so on. I can easily apply Tripping Point thinking to the challenges that we as professionals face in advancing our careers and in particular, in developing as leaders. Awareness of your prospective Tripping Points is an important first step in creating your personal and professional development plan.

The Leader’s Mid-Week Survival Guide

By |2024-08-08T13:46:52-05:00February 4th, 2009|1,770 Legacy Leadership Caffeine and Management Articles|

Hey, it’s Wednesday. How are you doing on your leadership priorities this week? If you are starting to feel the week slip away from you, here’s a blunt reminder and a few tips to focus on your true priorities. The week’s not over yet…and victory is still within your reach. It’s time to fight off the fires and push away from the urgent-unimportant.

Your Customer Service Tells Me All I Need to Know About Your Management Quality

By |2024-08-08T13:46:53-05:00February 3rd, 2009|1,770 Legacy Leadership Caffeine and Management Articles|

Of my many quirks, one that I actually enjoy is my unceasing study of customer service. I love to observe customer service interactions and I’ve made it a habit to try and figure out why the good ones are good and the bad ones so miserable. Here are a few thoughts and few light-hearted examples to for managers everywhere to learn from.

Feeling the Economic Deep Freeze? Ten Actions that You Can Take to Thaw Out and Combat Your Blues

By |2024-08-08T13:47:37-05:00January 15th, 2009|1,770 Legacy Leadership Caffeine and Management Articles|

As the economy continues to crumble around us, one of the common themes that I am hearing from people at all levels and in all forms of positions and professions is that they “don’t know what to do.” Much like the weather outside, people are frozen in place. Fear will do that, and it’s definitely not healthy. Here’s my randomly generated and in no specific order list of 10 ideas for anyone seeking to thaw-out and start moving forward in spite of the sub-zero headwinds.

Leadership and the Young Professional

By |2024-08-08T13:47:42-05:00January 12th, 2009|1,770 Legacy Leadership Caffeine and Management Articles|

very academic quarter for the past few years, a good colleague has invited me to be a guest speaker in her senior-level college management class and talk about leadership. I'm on the schedule tonight and I love this experience. It’s great to have to stand in front of a group of early-career professionals and go through the humbling experience of recognizing that you are talking based on the road traveled and their view is on the unchartered horizons in front of them.

Leader, What Are You Doing to Improve Your Value Creation?

By |2024-08-08T13:47:55-05:00December 26th, 2008|1,770 Legacy Leadership Caffeine and Management Articles|

Leadership should be one of the principal value creation components of the management system, yet poor leadership practices often result in increased complexity, added waste and blocked attempts to streamline processes and make improvements that would otherwise benefit the organization and its customers. One of the key reasons that leaders and leadership practices often fail to create value (or to create more value) is the lack of a common operational and actionable definition for the role of a leader.

Marketing Yourself: The Irreverent Opinions of a Resume Hobbyist

By |2024-08-08T13:48:04-05:00December 17th, 2008|1,770 Legacy Leadership Caffeine and Management Articles|

Marketing yourself is a tough job and one of the most important jobs that you will ever undertake. And then undertake again. And again. I have no claims on “expert” status when it comes to personal marketing materials, but I do have claims on hiring expert talent to grow businesses. Somewhere out there is a hiring executive hoping that the next superstar is in that pile of paper or e-mail messages. A little common-sense advice might just help you stand out and show this executive why you are the answer.

Your “Weekend Reading List” from Management Excellence

By |2024-08-08T13:48:16-05:00December 5th, 2008|1,770 Legacy Leadership Caffeine and Management Articles|

Beginning with this post, I intend to make "Your Weekend Reading List" a regular Friday feature. Most professionals that I know are too busy to carve out quality reading time during the week, and many have confided that they wish they would be more diligent about reading on the weekend. While I won't be there to help you pick up the book or click on the link, I can at least try and remove the "I'm not sure what to read" excuse from your arsenal.

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