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Guest Post: The Art of Cultural Fluency in Leadership

By Art Petty|2024-08-08T13:26:24-05:00March 26th, 2014|1,770 Legacy Leadership Caffeine and Management Articles|

When it comes to navigating across differences, managers tend not to have the conversation. We recruit diverse people into our organizations and expect that they too, will figure out the rules. But goodwill and positive intent alone is not sufficient for tapping the potential of your multicultural talent. Without a more nuanced understanding of the differences between people, as well as tools to bridge the communication gaps, managers will be at a loss to bridge the distance between themselves and those who think differently.

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Leadership Caffeine™: Use Daily Conversations to Promote Development

By Art Petty|2024-08-08T13:26:26-05:00March 23rd, 2014|1,770 Legacy Leadership Caffeine and Management Articles|

Too many bosses leave discussions about professional development to one or two occasions during the year, usually syncing them with the annual performance evaluations. Follow this formula and you're doing your team members and your firm a tremendous disservice. Rather than keeping professional development talk locked to the calendar, I’m a big fan of frequent “on the fly” conversations that directly support an individual’s developmental needs and goals. Here are 6 ideas to help you jump-start more effective and more timely development discussions with your team members:

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Leadership Caffeine™—Managing and Developing the Extraordinary

By Art Petty|2024-08-08T13:26:29-05:00March 3rd, 2014|1,770 Legacy Leadership Caffeine and Management Articles|

Let's face it, some people are graced with an extra gear that the rest of us don’t have. Whether it’s remarkable creativity or ingenuity, or incredible technical skills, it’s exciting to manage and support extraordinary individuals. It’s also very challenging. Here are 4 suggestions for managing and developing the gifted individuals on your team:

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Leadership Caffeine™—Breakaway Leadership Part 2

By Art Petty|2024-08-08T13:26:31-05:00February 23rd, 2014|1,770 Legacy Leadership Caffeine and Management Articles|

Post number 1 in this series focused on the behaviors that often stifle the pursuit of moving into a new area while sustaining the legacy business. In this post, we look at 8 behaviors and approaches that YOU and your management counterparts directly control that contribute to success with this challenging endeavor:

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Leadership Caffeine™: Nine Key Skills Demanded By Our Times

By Art Petty|2024-08-08T13:26:35-05:00January 27th, 2014|1,770 Legacy Leadership Caffeine and Management Articles|

In our world of constant change, there are (at least) nine critical skills that leaders and professionals at all levels must cultivate to succeed:

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Guest Post: Building High Performance Teams with Heart

By Art Petty|2024-08-08T13:26:40-05:00January 17th, 2014|1,770 Legacy Leadership Caffeine and Management Articles|

The best teams I’ve been a part of had something beyond high performance—they had heart. When the chips were down, these teams pulled together and delivered against the odds with brio. High performing teams with heart have a tremendous will to win, learn from failure, think hard work is a blast, trust their leaders, and never burn out. In this post, I’ve tried to distill the leadership behaviors and strategies I’ve observed throughout my career that create the kind of team dynamic that boosts performance to the highest level.

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Looking Ahead: Changes at the Management Excellence Blog in 2014

By Art Petty|2024-08-08T13:26:46-05:00January 3rd, 2014|1,770 Legacy Leadership Caffeine and Management Articles|

Fresh off the heels of running my annual post on the need for leaders to eschew annual resolutions in favor of a continuous refresh, I’m contradicting myself just a bit with my “blogging resolutions” for the year. I like the idea of making the goals public. Nothing like visibility to promote accountability! Here are 5 resolutions I'm making for strengthening the Management Excellence blog in the upcoming year:

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Best of Leadership Caffeine™: A Leader’s Resolutions are Calendar Blind

By Art Petty|2024-08-08T13:26:47-05:00December 30th, 2013|1,770 Legacy Leadership Caffeine and Management Articles|

I’m as guilty as the next person of finding the impending resetting of the calendar a cathartic cleansing, where the failures of the past year are suddenly washed away and replaced by the empty and unknown space filled with promise and time stretching out in front of us. However, if you are motivated to serve as an effective leader, you cannot afford to fall victim to the boom and bust cycle of annual resolutions. Here are six key questions to arm you with critical insights about your own performance and to help you resolve to improve your performance daily:

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Hug a Front Line Leader Today and They’ll Hug Your Customers

By Art Petty|2024-08-08T13:27:04-05:00December 17th, 2013|1,770 Legacy Leadership Caffeine and Management Articles|

it's critical to regularly show your appreciation for the individuals operating at the front who translate all of the lofty ideas from corporate into activities that serve and please customers. 5 Big Reasons why Great Front Line Leaders are Priceless:

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Decorum, Drinking and the Company Holiday Party

By Art Petty|2024-08-08T13:27:07-05:00December 11th, 2013|1,770 Legacy Leadership Caffeine and Management Articles|

It’s time for my annual Scrooge-like post on how a few drinks at the wrong time can damage credibility and derail your prospects. This is a season filled with potential social traps and ripe with opportunities for awkward moments as we blend the ever-present and oft dreaded holiday event with the opportunity to drink with coworkers. Here are at least 6 big reasons to hold back at the office holiday party:

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