Crushing It with Challenging Conversations is an online/on-demand/self-paced course designed to help you design, develop, and deliver during challenging communication situations. We teach you how to navigate to the core of the issue, and design, deliver and succeed with quick, easy to implement approaches.
- How to deal effectively with extraordinarily difficult characters in the workplace, including micromanaging bosses
- How to maintain control during tense, sudden workplace confrontations
- How to design and deliver an effective feedback discussion
- A technique to help plan your message so you can communicate it more effectively during meetings and presentations
- How to positively get your way with new ideas and approaches that will set you apart in your career
- How to become a great workplace communicator
Note: we also offer this program in an instructor-led live-online format. Visit our live-online workshop page and see our complete list of offerings.