Art Petty, Author at Management Excellence by Art Petty

Guest Post: Success in Collaboration-From an Unlikely Source

Why is collaboration so difficult? Like that intersection, effective collaboration is governed by rules that may not be clear to the inexperienced. Players come and go, challenges and obstacles can appear from any direction, and no one seems to be in charge – or everyone is. It’s no wonder that many managers approach collaborative assignments with apprehension, fear and a white-knuckled grip on the wheel. Here are 5 ideas for improving your ability to collaborate.

By Art Petty|2024-08-08T13:33:47-05:00August 2nd, 2011|1,770 Legacy Leadership Caffeine and Management Articles|0 Comments

Leadership Caffeine™: Respectfully Speaking, Let’s Cure Respect Deficit Disorder

Newsflash: The Center for Leadership Diseases (CLD) has just announced an addition to their growing list of maladies and afflictions running rampant through the leadership and customer service communities. Respect Deficit Disorder (RDD) has officially been added to a list of maladies that includes Two-Dimensional Leader Disease (2DLD) and Tired Leader Syndrome (TLS). In this era of runaway deficits, it seems that the need to treat others…especially those who work for and with us well..it has run away.

By Art Petty|2024-08-08T13:33:48-05:00August 1st, 2011|1,770 Legacy Leadership Caffeine and Management Articles|2 Comments

Marketing Hall of Shame-Bludgeoning Your Customers is a Bad Idea

Imagine my surprise when in a fit of insanity, I picked up the phone the other night….right after dinner (well, I answered because the caller i.d. indicated the Hotel Chain’s name, and because the troops had the dishes will in hand), and I ended up on the receiving end of an old-fashioned marketing bludgeoning. Seriously, Hotel Chain! You think so highly of the relationships with your clients that you’re engaging in tactics like this to reward them for years of business.

By Art Petty|2024-08-08T13:33:49-05:00July 27th, 2011|1,770 Legacy Leadership Caffeine and Management Articles|2 Comments

Leadership Caffeine™: Frame Carefully to Improve Discussion Quality

Decisions propel people, teams and organizations forward. Get more right than wrong…especially the big ones, and the only thing standing in the way of success is the critical issue of execution. And of course, most decisions start with a discussion. One of your important jobs as a leader is to ensure that your team is [...]

By Art Petty|2024-08-08T13:33:50-05:00July 25th, 2011|1,770 Legacy Leadership Caffeine and Management Articles|6 Comments

Leadership, Unrealized Potential and the Sad Passing of Amy Winehouse

As a leader, you have a choice to search for greatness in your people. Your actions, your word….your efforts to nudge or push or help people develop, is what you are supposed to be about. In your own small or big way, you’re supposed to be a contributor to greatness.

By Art Petty|2024-08-08T13:33:51-05:00July 24th, 2011|1,770 Legacy Leadership Caffeine and Management Articles|1 Comment

Have Space Ship Will Travel-In Celebration and In Memoriam

The last Space Shuttle of this era has returned and the program is officially grounded for good. There are a remarkable number of leadership and management lessons as well as a fierce debate about importance and economics that all swirl around the space program. Just for today, let's put those aside and remember and wonder and give thanks to those who served and to remember those who perished. The debates can continue another day.

By Art Petty|2024-08-08T13:33:53-05:00July 21st, 2011|1,770 Legacy Leadership Caffeine and Management Articles|2 Comments

Podcast: Helping Cancer Patients by Running 100 Miles for Life

A few weeks ago, I shared a guest post from a good friend, Ted Friedman, who started: 100 Miles for Life, an ultra-marathon event and charitable campaign in support of The Gathering Place, in Cleveland, Ohio. This podcast is a follow-on, and offers you a chance to hear personally from Ted about this great cause and about this ultra-marathon race. While we're here for the fundraiser, those of you interested in running...especially crazy distances like 100 miles at a time, will enjoy Ted's commentary on training his body and mind for the event.

By Art Petty|2024-08-08T13:33:55-05:00July 19th, 2011|1,770 Legacy Leadership Caffeine and Management Articles|0 Comments

Leadership Caffeine™: Assessing the View on You

Understanding how big your “perception gap” is and working to close this gap is an important part of your professional development program, regardless of your role. And like everything else in life worth pursuing, measuring and managing your “perception gap” takes time, effort and the willingness to do something about the problem-areas. Here are 11 Actions that will help you measure and manage your perception gap.

By Art Petty|2024-08-08T13:33:56-05:00July 18th, 2011|1,770 Legacy Leadership Caffeine and Management Articles|2 Comments

Leadership Lessons from the High Seas

Note from Art: great friend and valued former colleague, Chris Colbert, graciously supplied this wonderful post following his recent experience with his sons and Scout troop at Sea Base. Here are 12 leadership lessons that Chris and the Scouts learned along the way:

By Art Petty|2024-08-08T13:33:57-05:00July 15th, 2011|1,770 Legacy Leadership Caffeine and Management Articles|0 Comments

July Leadership Development Round Table Challenge

It's time for the July Leadership Development Round Table Challenge! You may recall from last month's inaugural event, this is where we put forth a vexing situation and a number of regular contributors plus one guest take the opportunity to share their best thoughts on how to handle it... in 200 words or less. You vote with your comments and with your actual vote, and after one week of fierce but professional debate, a winner is announced.

By Art Petty|2024-08-08T13:33:58-05:00July 13th, 2011|1,770 Legacy Leadership Caffeine and Management Articles|19 Comments

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