Art of Managing—How to Respond When the Experiment Goes Wrong

In the most successful firms I’ve been around, the managers actively promote experimentation and learning as core to everyone’s job. Yet, it’s not the words on the wall or even the words that come out of their mouths about experimentation, it’s the actions they take when things go horribly wrong that fosters the effective learning environment. Here are 3 counter-intuitive ideas for turning project failures into lessons learned that stick: