Leadership Caffeine™-Finding Right is Different than Having to Be Right

I want to know what you know.” One of my early career managers used this line regularly when engaging with her team members. She was genuine in her interest in our take on problems and opportunities, and you could almost hear her mind working as she processed the information and compared and contrasted it with her own views. Her employees genuinely appreciated her effort to see a situation from multiple vantage points. Here are 6 approaches that effective leaders use to guide their teams towards right, without having to dictate direction: