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Leadership Caffeine™

Ideas to Energize Your Professional Development & Performance

Receive the Leadership Caffeine™ e-news, personal
invitations to our Jam Sessions (free development),
upcoming workshops, and the latest from the blog.

Leadership Caffeine™

Ideas to Energize Your Professional Development & Performance

Receive the Leadership Caffeine™ e-news, personal
invitations to our Jam Sessions (free development),
upcoming workshops, and the latest from the blog.

Upcoming Professional Development Programs

The Senior Manager Program

Cohort + Coaching + Expert/Guest Expert Instruction delivered over 5 months & focused on the core level-up issues for senior managers.

New(er) Manager Development Program

For new(er) managers striving to start strong .Cohort + Coaching  + Expert/Guest Expert instruction delivered over 4 months.

Performance Feedback Skills Boot Camp

feedback skills Boot camp

A 2x per year program to help you strengthen your skills with challenging performance discussions. 

  Career Reinvent Cohort+Coaching

A 3-month guided program to support your career shift. Blends cohort + coaching to help you design the right “next” for you.

We Help Professionals Level-up

Coaching & Training

Is it time to level up in your career? We help emerging leaders at all levels strengthen their skills and grow their contributions via coaching, workshop programs, and e-learning courses.

Career Pivot

For individuals focused on applying their accumulated wisdom and skills in new ways (reinventors) Art Petty’s REINVENT™ framework and coaching guide you to success.

Ideas for Growth

Almost 2,000 articles at the Management Excellence blog filled with ideas to help you grow as a professional and leader.

From the Blog

The Management System Creates the Customer Experience—Observations in Excellence and Otherwise

For the management of business-to-consumer (B2C) organizations, the retail or service location is, of course, the ultimate proving ground. The experience for the consumer—good or bad, reflects the organization's management systems from values, commitment to hiring, leadership development, and operations effectiveness. Here are some examples—good or bad—of the management system in action.

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