by Art Petty | Jan 4, 2023 | Art of Managing, Decision-Making, Leadership, Strategy
Southwest Airlines, Long a B-School Favorite For a couple of decades, Southwest Airlines was the business school case study of excellent management and people-focused leadership backed by brand-loyal customers who regularly sang the praises of this low-cost carrier....
by Art Petty | Jan 3, 2023 | Art of Managing, Career, Decision-Making, Emerging Leaders, Just One Thing, Leadership, Leadership Caffeine, Leading Change, Self-Development, Think Differently
What If You and Your Team Members Jumped Into the New Year Brimming with Ideas and Fresh Approaches? Something I always did as a corporate executive was to make sure as many of my team members as possible were set up for professional development early in the new year....
by Art Petty | Jan 2, 2023 | Art of Managing, Leadership, Leadership Caffeine, Leadership Power-Ups, Self-Development, The Leadership Opportunity
What’s Your Aspirational Leadership Self? Every year I work with hundreds of individuals in my Manager Development Program(s), and one of the key activities is defining their Leadership Charter. The Charter embodies their aspirational leadership self and is...
by Art Petty | Dec 13, 2022 | Art of Managing, Emerging Leaders, First Time Manager Series, Leadership, Leadership Caffeine, Management Innovation, Think Differently
In his timely, relevant book, A New Way to Think, author, consultant, and former Rotman School of Management Dean, Roger L. Martin offers: “It’s extremely difficult—and socially risky—to question an established model that many people believe and to start...
by Art Petty | Dec 5, 2022 | Art of Managing, Emerging Leaders, Leadership, Leadership Caffeine
The New Model for Managers—Old School Diplomacy In a recent article at SmartBrief on Leadership, I suggested we replace our old, outdated management model with a new one right for this era. I even suggested we throw out the label “manager” in favor of...
by Art Petty | Nov 27, 2022 | Art of Managing, Challenging Conversations, Emerging Leaders, First Time Manager Series, Leadership, Leadership Power-Ups, Leading Change, Self-Development
Feedback is Confusing to Get Right Of all the challenges managers at all levels face, delivering constructive (and even positive) feedback is near the top of the list. There’s good reason—it’s a confusing topic that even the experts who study human...