We create programs to help people achieve things they never thought possible in their careers. From first-time managers to senior executives, career reinventors, people navigating challenging conversations, or individuals working to level up, we strive to bring this purpose to life in everything we do.
The Leadership Caffeine Blog
Ten Lessons from the Feedback Boot Camps
Here are ten lessons that emerged from the great dialog in my two recent Feedback Boot Camp workshops.
Just Announced! What You Need to Know Day One as a First Time Manager
If you are thinking of making the move to managing (or, if you have a team member considering this move), What You Need to Know Before Day One as a New Manager is a must-attend!
Leadership Caffeine™—A Haunting Tale of Critical Conversations Left Unspoken
Here’s what happens when my long-standing fear of the “conversations never spoken” in the workplace collides with a fresh viewing of Charles Dickens’ classic A Christmas Carol. With my sincere apologies to Charles Dickens, enjoy this fun piece with a point. –Art
What I Learned from Your Team Members that Might Help You Manage More Effectively
While I support your team members’ development through workshop programs and one-on-one coaching, my primary job is listening. Without violating our sacred commitment to confidentiality, here are some of the big themes I heard this year that might just help you manage more effectively.
Wrestling With Feedback Part 3—Conduct Feedback Discussions with Empathy and Clarity
In Part 3 of this series, the emphasis is on managing the discussions successfully with empathy and clarity. It turns out when the feedback discussion goes off the rails, as happens all too often, it’s because empathy and clarity were nowhere to be found.
Wrestling With Feedback, Part 1—Why We Don’t Like the Idea of Giving or Receiving It
We all can benefit from the right type of specific, behavioral, task, or situational-focused feedback. Unfortunately, our natural fear of either giving or receiving feedback often gets in the way of harnessing value from this input.
Leadership Caffeine™—5 Things You Can Do to Help Navigate the Crisis
We place extraordinary amounts of pressure on our leaders to solve the big problems in front of us. In reality, they don’t have the answers. They are looking for individuals to provide ideas that point to solutions. Here are five ideas you can use today to help and start leading without authority:
Leadership Caffeine™—Now is the Time to Double-Down on the Fundamentals of Effective Leadership
In the face of complexity and risk, the simplest solutions are generally the best ones. These are indeed challenging times for anyone responsible for managing and leading initiatives, teams, and functions. It might seem as if answers are hard to come by, yet, the...
Four Big Ideas to Help You Cultivate Influence in a Sharp-Elbowed Environment
I love the “clean power” approach to cultivating influence because it’s how I choose to conduct myself. Many others have adopted their version of it for similar reasoning. However, not everyone plays by rules you deem fair, and not everyone has your interests at heart. Here are four ideas to help you survive and thrive when you find yourself working in a sharp-elbowed environment.










