We have all become unwitting participants in a massive unregulated social experiment. For a little over a decade, we have forced ourselves to evolve from beings who communicate face-to-face, to beings who spend a significant portion of our work and personal lives communicating virtually. What’s to be done? There is no single cure. Instead, we need to learn a new language of emotion, one that begins to replace the human intent that’s left out of the virtual conversation.
Few of us relish being on the receiving end of constructive feedback. And many of us go out of our way to delay delivery of difficult feedback to colleagues or employees. To top it off, our brain is working against us on much of the processing around feedback. Yet, you can create incredible performance gains for yourself, your coworkers and your firm if you take control of your feedback universe. Here are eight ideas to help you get started:
Challenging workplace conversations and even confrontations are inevitable. The key is to be at your best when many might be at their worst. Learn to tie these three together—own your message, manage yourself in the moment, and practice positive persuasion—and you have a bright communication future in front of you.
Good managers work hard at pushing fear out of the workplace. Yet, even in the healthiest of organizations, fear’s close cousin, anxiety, worms its way into our consciousness and governs how we process and react to the idea of change and each other. Skilled change leaders in the workplace understand this human reaction to new and different ideas and work hard to reduce the threat level when proposing something new.
We all receive advice during our career journeys. In my case, one piece of advice I received early in my career stuck with me and served as a constant reminder to the key to success. Here's that advice along with my add-on based on over three decades of putting the guidance to great use.
When you're struggling to create clarity on an important topic or navigating a heated group discussion, it pays to stop talking and start drawing. This sudden shift in medium takes the negative energy out of discussion and focuses your audience on designing a way forward. Here are 7 tips to help you get to the whiteboard in pursuit of communication clarity:
I'm excited to introduce: Crushing It With Challenging Conversations, a new online, on-demand course focused on helping you navigate and succeed in critical workplace communication situations.
The most critical issues in our workplaces tend to be the ones we’re not talking about! Challenging conversations offer a gateway to progress, yet too many of us dodge or deflect these discussions, in part, because we've not been trained on the tools and approaches essential for navigating these important situations.
The invitation to present to your organization's senior executives is a pivotal career moment for many young professionals. Crush it (in a good way), and you make a name for yourself and show up on the radar screen as someone on the rise and worth watching. Stumble, and you make an impression as well, just not the one you wanted to make. This article outlines ten tips to help you crush it with this great career opportunity.
Great workplace communicators are tuned-in to the power of their communication superpowers and they deliberately deploy them in pursuit of individual, team, and organizational success. In this article, I share four powerful communication tactics you can use to melt the resistance of workplace blockers and gain support for your initiatives.