The Leadership Caffeine Blog
A Manager’s Operating System and How it Guides Them
The Critical Connection Between a Manager and Engagement I work with 300 to 500 managers across my various programs and dozens more in coaching activities each year. These are individuals from every sector of our economy and operating at all levels, from the front...
A Manager’s Operating System and How it Guides Them
We’re at an all-hands, and all brains required time in our world, and the pressure is on those who manage to tap into the potential of their team members and teams. The Manager’s Operating System is a powerful tool to help create engagement and build high-performance.
New Leader Tuesday—The Power of Deliberate Listening
Listening is in short supply in this noisy, interruption driven world, yet it’s critical for leadership success at every level. Here are 6 ideas to help strengthen your effectiveness as a listener starting today:
Leadership Caffeine™—The Trust Building Power of Second Chances
If humans are in the picture, mistakes will occur. Whether the mistake is an error in judgment, a result of incomplete planning or, due to inexperience with the task at hand, your team members will make mistakes. Your response to a mistake sets the tone for the next stage of your relationship. Here are 5 ideas to help you move in the right direction in these emotionally charged situations:
The Feedback Series—Part 6: Wrap up and Some Do’s and Don’ts
In our final post in this series, here are some important Do’s and Don’ts that I’ve learned through experience (often the hard way), or, gained through the insights of clients and program participants. Use these in good health and great feedback!
Leadership Caffeine™—Too Much Time with the Wrong People
If I could have all of the time back working with poor performers, people in dire need of an attitude adjustment or, people who momentarily fooled naive, noble me into believing they wanted to change their ways, I would gladly reinvest it with those seeking to grow and strengthen as professionals. Early in my career, I believed that I could by sheer force of will turn poor performers into stars and help those with poor attitudes emerge as model citizens. I believed I possessed the leader’s equivalent of the Philosopher’s Stone and could turn lead into gold.
The Feedback Series—Part 5: Managing the Discussion
Your planning work based on the guidance in the first four posts in this series is intended to set the stage for an effective, constructive discussion. In part five, we turn our attention to managing the discussion. Here are six key issues you must take into account in every feedback discussion and ideas for helping you navigate three common, challenging feedback situations:
It’s Your Career—Seriously, Why Should Your Boss Invest in You?
Certainly, no self-respecting, capable manager ignores the professional development components of her role. However, I can tell you with near certainty, that your manager is much more interested in investing in you if she sees you investing in yourself. Why not give her some reasons to help you stay ahead of the game. Here are six ideas that just might convince the boss to invest more in you:
Leadership Caffeine™—Navigating a Truly Bad Day at the Office
A good friend and leadership mentor once offered: “you know it’s a bad day at the office when your deodorant fails by 10:30 in the morning.” Here are some thoughts on keeping it together during the really bad leadership and management days you’ll inevitably encounter:
The Feedback Series, Part 4—Opening the Discussion
Most feedback discussions succeed or fail in the opening sentence. You have a chance to engage the receiver and build value or, point a finger and make the discussion feel like an indictment. Here are 6 suggestions to help you get the feedback discussion started on the right footing:
Leadership Caffeine™—Ten Annoying Habits that Irk Your Employees
Last week, I spent some time in a post offering guidance on strengthening your performance as an employee. This week, our focus returns to the individual at the top of the food chain. If this happens to be you, your team will thank you for spending a few minutes perusing the list below and kindly stomping these bad habits out of existence.