Wake-Up Calls for Managers
For the hard parts no one prepares you for
When the path isn’t clear, the stakes are high, and the answers aren’t obvious—this is where managers struggle most.
Wake-Up Calls for Managers delivers practical, real-world guidance for navigating:
- Tough conversations
- Leading through uncertainty
- Building influence without authority
- Driving results through others
The Leadership Caffeine Blog
The Management System Creates the Customer Experience—Observations in Excellence and Otherwise
For the management of business-to-consumer (B2C) organizations, the retail or service location is, of course, the ultimate proving ground. The experience for the consumer—good or bad, reflects the organization's management systems from values, commitment to hiring,...
The Management System Creates the Customer Experience—Observations in Excellence and Otherwise
For the management of business-to-consumer (B2C) organizations, the retail or service location is, of course, the ultimate proving ground. The experience for the consumer—good or bad, reflects the organization’s management systems from values, commitment to hiring, leadership development, and operations effectiveness. Here are some examples—good or bad—of the management system in action.
8 Tips to Help You Succeed in High-Stress Management Meetings
As you rise through the ranks and gain responsibility in your career, you will increasingly find yourself in high-stakes communication situations with management teams or boards. Regardless of your great results, you’re likely to encounter one or more antagonists interested in devaluing you and your perspective. Here are 8-tips to help you prepare for and win in those difficult communication situations:
Ten Ideas to Help You Turbocharge Learning this Year
For each of us to truly accelerate learning, we have to fight the inertia of the routines that dominate our lives. Learning demands effort, much like exercise. It’s time to renew your membership to your mental gym.
Six Things Leaders Must Do More Of to Create Success
In case you’re short on resolutions to strengthen your success as a leader, here are six things to do more of that are guaranteed to make a difference in your effectiveness.
The Leader’s Role in Accelerating Strategy Execution
The role of top leaders in guiding strategy creation is well documented. Less understood is that once the strategy is formed and shared, the leader’s actions must focus on minimizing organizational friction—the processes, cultural nuances, and political and personal impediments that threaten the organization’s speed-of-execution.
Leadership and Management Book Podcast #3—Biographies
For this episode, the focus is on biography. Specifically, we each selected two of our favorite biographies and offer reasons why these are fabulous reads for anyone open to learning from inspirational characters.
Level-Up as a Manager in 2020—New Live-Online Program
A one-of-a-kind professional development experience for managers seeking to strengthen personal and group performance starting in January 2020. Join leadership expert, Art Petty, for The Experienced Manager program where we blend live-online plus coaching plus e-learning to support your personal-professional development and growth.
Leadership Caffeine Podcast #32—Marc Effron
This is the single best discussion I’ve ever had on pursuing high-performance as an individual! I can’t say enough good about my interview with Marc Effron and the science-backed content in his new book, 8 Steps to High Performance: Focus on What You Can Change (Ignore the Rest).
Changing Your View On Managing From the Middle
There’s a lot of negative spin about the role of managing from the middle, mostly perpetuated by individuals who feel over-worked, under-paid, and under-appreciated. That’s too bad because, with the proper frame-shift, you might recognize managing from the middle is filled with opportunities to create, guide, develop, and frankly have a little fun.
For Experienced Managers—A Webinar to Inspire and Help You Grow
On Tuesday, 12/10/19 at 11:00 a.m. central, I’m hosting a free webinar for experienced managers. Join me for slightly less than an hour for a session filled with ideas, examples, and inspiration to help you level-up in a world of change!