Wake-Up Calls for Managers
For the hard parts no one prepares you for
When the path isn’t clear, the stakes are high, and the answers aren’t obvious—this is where managers struggle most.
Wake-Up Calls for Managers delivers practical, real-world guidance for navigating:
- Tough conversations
- Leading through uncertainty
- Building influence without authority
- Driving results through others
The Leadership Caffeine Blog
Ten Questions to Support Continuous Career Growth
During our recent Leadership Caffeine Jam Session (recording and session materials/#18), I shared the ten questions I ask myself (and answer) about my career at least twice yearly. The late, great management thinker Peter Drucker suggested five questions; the other...
Ten Questions to Support Continuous Career Growth
During our recent Leadership Caffeine Jam Session (recording and session materials/#18), I shared the ten questions I ask myself (and answer) about my career at least twice yearly. The late, great management thinker Peter Drucker suggested five questions; the other five are my add-ons.
New Leader Tuesday—The Feedback Series, Part 2: Classifying the Feedback Situation
While feedback is best served warm (as close to the behavioral occurrence as possible), a few quality minutes of proper preparation will dramatically improve both your confidence for engaging in the discussion and your ability to conduct a high quality discussion. An important first step after observing the positive or negative behavior is to develop an understanding of the nature of the situation and to assess the right approach to support the behavioral improvement.
Leadership Caffeine™—When a Leader Needs to Take a Break
From time to time, the hard work of being responsible for the work of others grows tiring. While much of the literature paints a picture that makes leadership sound like a calling (and for some it is), for many in roles of responsibility for teams and groups, the position was an accident, a means to advancement or something that seemed interesting at the time. Whether your issue is one of leadership fatigue or, you’re gut is telling you to stop the bus because you want to get off, it’s important to pause every once in awhile, assess your situation and either find a way to refresh and recharge, or, find a way to get off at the next stop.
New Leader Tuesday—The Feedback Series, Part 1: Moving Beyond Fear and Anxiety
Over the next few “New Leader Tuesday” posts, I will share ideas and approaches to help first-time or early career leaders navigate those initial feedback and performance discussions. The goal of the series is to help you get started with feedback early in your tenure, well-armed with good habits. Part 1 focuses on debunking the myths that keep so many managers from tackling these important discussions with their team members.
Art of Managing—The Tough Questions that Great Managers Constantly Ask Themselves
It’s all too easy to let ourselves off the hook for the performance of our teams and team members. Here are 9 sets of truly stark-naked, challenging questions that every manager must hold himself or herself accountable to asking and answering:
Leadership Caffeine™—The Leitmotif of Effective Leadership
Much like the repeating sounds that bring substance and meaning to great works of music, there’s a recurring set of notes and chords that emanate from all effective leaders. These include…
It’s Your Career—8 Sure-Fire Ways to Annoy Your Boss
If your objective is to annoy your boss and ensure that you earn your way on to his or her Short List (OK, the name of the list starts with sh and ends with t, but this is a family blog), try these eight actions on for size:
Art of Managing—Always Be Building
Of the eight valuable leadership lessons shared in the HBR article, “Ferguson’s Forumla” (subscription or $), number 2, “Dare to Rebuild Your Team” is critically important and often bypassed in the workplace due to friction, tentativeness on the part of managers and HR groups and lack of vision and courage on the part of managers. Sadly, in too many cases, we allow a number of challenging but controllable impediments to get in our way of doing the right thing. These 4 are…
Leadership Caffeine™—It’s Time to Put More Context in Your Conversations
Looking for a boost in morale and team or departmental performance? Try spending some time helping your colleagues connect their work efforts and goals to the bigger picture of your firm’s strategy. Here are 6 practices that effective leaders apply in pursuit of creating clear context for individual and team challenges:
Art of Managing—You Can’t Scale Bad People
There’s no formula, no strategy, no approach to building a great business that allows you to short circuit the need for great people. If you’re facing this issue, here are a few thoughts to help you get this equation for success right:

