As your responsibility in guiding and managing others grows, you are increasingly involved in the organizational dialog around budgets, projects and talent. Congratulations, you’ve entered the political arena in your workplace where power and influence decide who goes where and which teams and projects are on the receiving side of new investment. Here are 3 ideas for playing in your firm’s political arena while maintaining your integrity:
The best leaders wield questions precisely, respectfully and always with a clear objective in mind. Here are at least 4 reasons why questions are a leader’s best friend:
There are a number of decisions in every leader’s life that stand head and shoulders above all others. These are the decisions that change the trajectory of people, teams and organizations and on a bigger stage, nations. As you navigate your career and your growth as a leader, be prepared to stand up and be counted on these challenging issues:
Note from Art: This is an annual post at Management Excellence, offered in the spirit of the Thanksgiving holiday here in the U.S. It’s a nice time for leaders to pause and recognize the many reasons they have to be thankful for the privilege of serving.
In an article in the Sunday Chicago Tribune, Edward Lampert, Chairman and Chief Executive Officer of Sears Holding Corp offers, “We don’t have a sales problem. What we have is a profit problem, and that’s what we’re intending to address.” Mr. Lampert, I respectfully suggest that you have a lot of problems in your shrinking, unidentifiable former retail empire. However, characterizing the situation as a profit problem is off the mark.
As managers, we tend to tolerate certain employees who straddle that toxic boundary, in large part, because we can rationalize their aberrant behaviors in the context of what they do well. This is a mistake with tremendous costs to the organization, team and to your own credibility as a leader.
Listening is in short supply in this noisy, interruption driven world, yet it’s critical for leadership success at every level. Here are 6 ideas to help strengthen your effectiveness as a listener starting today:
If humans are in the picture, mistakes will occur. Whether the mistake is an error in judgment, a result of incomplete planning or, due to inexperience with the task at hand, your team members will make mistakes. Your response to a mistake sets the tone for the next stage of your relationship. Here are 5 ideas to help you move in the right direction in these emotionally charged situations:
In our final post in this series, here are some important Do’s and Don’ts that I’ve learned through experience (often the hard way), or, gained through the insights of clients and program participants. Use these in good health and great feedback!
If I could have all of the time back working with poor performers, people in dire need of an attitude adjustment or, people who momentarily fooled naive, noble me into believing they wanted to change their ways, I would gladly reinvest it with those seeking to grow and strengthen as professionals. Early in my career, I believed that I could by sheer force of will turn poor performers into stars and help those with poor attitudes emerge as model citizens. I believed I possessed the leader’s equivalent of the Philosopher’s Stone and could turn lead into gold.
