Developing as a manager is a perpetual exercise in leveling up. Just when you think you’ve developed some competence at the role and are asked to take on more responsibilities, WHAM, you hit the wall of new, ambiguous challenges. Here are the six big level up challenges I see for rising managers:
The Leadership Caffeine Blog
My Summer 2023 Professional Reading List
Here are my top choices for my personal Summer 2023 Professional Reading list.
How to Create a Quality Feedback Culture that Supports Learning and Growth
While many managers work hard to construct and deliver timely behavioral feedback, few spend time working on their feedback culture. As a result, performance feedback is transactional—given on a one-off basis, but it doesn’t propel growth and learning across the entire group. Here are some tips to strengthen your team’s feedback culture.
The Culture, Strategy, and Performance Killing Spiral of Poor or No Feedback
While we regularly focus on feedback as an individual performance tool, it’s also a critical communication tool for driving improvement across groups and for processes and initiatives. Yet, this important, honest communication is in short supply in too many organizations.
A Manager’s Operating System and How it Guides Them
We’re at an all-hands, and all brains required time in our world, and the pressure is on those who manage to tap into the potential of their team members and teams. The Manager’s Operating System is a powerful tool to help create engagement and build high-performance.
It Takes Leadership Courage to Kick Conventional Wisdom to the Curb
Resilience, according to one dictionary definition, is the capacity to absorb a shock or a punch and return quickly to original form.
Life and business are filled with shocks and punches. We’ve lived this story for the past few years. And the shocks and punches keep coming, just in different forms and from unexpected places. It takes resilience and leadership courage to absorb the hits and come out stronger.
Designing A Bug-Free Operating System for Great Managers
Rethinking the Operating System Needed for Manager Success Late last year, I shared an article at SmartBrief on Leadership, introducing the idea of the Manager's Operating System—a set of core programs or instructions that must be present to create a healthy working...
January Development Opportunities for New(er) and Experienced Managers
Something I always did as a corporate executive was to make sure as many of my team members as possible were set up for professional development early in the new year. I love helping my team members launch into the new year with their brains boiling with ideas, fresh approaches, and energy for the challenges ahead! Now that I’m the one doing the training and coaching, I’m excited to offer the same opportunity to you and your team members.
The Secret to Leadership Success Isn’t So Secret
Every year, a ridiculous number of books are written on leadership, and we consume them in volume, hoping to find the secret to leadership success. It’s not that hard, and it’s not a secret. Just ask them what they need from you.
The Old Model of Manager is Broken—It’s Time to Start Fresh
It’s time to replace the tired, outdated model we have for identifying, developing, and tasking managers. Given the complexity of our environment today, we need to find new ways to harness the creative and productive power of inspired people, not send them running out the door or leave them idling in place.










