It turns out that successful, effective leadership is much more than a focus on results. Here are some valuable leadership lessons learned the hard way.
The Leadership Caffeine Blog
How to Keep Communication Quality High When Things Head in the Wrong Direction at Work
It’s not-surprisingly easy to engage with coworkers and project team member when things are going great. The real question is how do you keep communication quality high when the train rolls off the tracks and the you-know-what hits the fan?
Free Mini-Course: How to Deal with 5 Difficult Characters
We all know these challenging characters. They’re present in every workplace. The question is, how do you deal with them and get your job done? In my free mini-course, I share 5 videos with ideas and approaches you can put to work immediately with your versions of these challenging characters.
Solving for Unproductive Workplace Conversations
How many conversations at work have you participated in or observed that went nowhere? Chances are, you can think of more than a few. The best workplace communicators understand these situations offer ripe opportunities to level-up discussion quality and improve outcomes. Here are ideas to help you do the same in your workplace:
Where Leaders Misfire on Culture and Strategy
There’s a loud ring of truth to the old saw: “Culture eats strategy for lunch.” However, sometimes, the culture needs to evolve, or everyone is at risk of ending up hungry at lunchtime.
The Promise Behind First-Time Manager Academy
I created our online/on-demand program, First-Time Manager Academy, to fill a gaping hole in the market for practical, actionable new manager development, and, to fulfill a career-long promise to myself.
Leadership Caffeine™—Fear the Conversations You’re Not Having
The conversations I genuinely worry about are the ones that aren’t taking place. As a leader, just thinking about what’s not getting talked about should scare the daylights out of you.
For Success, Cultivate a Communication Style that Shows You Care
From feedback and coaching discussions to interchanges with coworkers who can say, “Yes” or “No” to your requests for resources, process changes, budgetary allocations or fresh ideas, there’s no end to the critical communication situations we encounter at work. I find that just a few common-sense, authentic communication tactics improve your success and strengthen your credibility as well.
For the New Year, Resolve to Become a Rebel at Work
The gravitational pull of the status quo is powerful in every organization. It takes rebels and rebellion to change. While breaking the rules always comes with risk, learning to guide others through constructive rule-breaking in pursuit of needed changes is a great way to grow your success.
Lock in 2019 Professional Development with Challenging Conversations
I’ve long been convinced we work our way to professional success one challenging conversation and one challenging situation at a time. (Think about it.) Of course, learning to succeed in those moments is the critical part. That’s why we put together our online/on-demand program, Crushing It with Challenging Conversations.










