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Free Mini-Course: How to Deal with 5 Difficult Characters

Free Mini-Course: How to Deal with 5 Difficult Characters

We all know these challenging characters. They’re present in every workplace. The question is, how do you deal with them and get your job done? In my free mini-course, I share 5 videos with ideas and approaches you can put to work immediately with your versions of these challenging characters.

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Solving for Unproductive Workplace Conversations

Solving for Unproductive Workplace Conversations

How many conversations at work have you participated in or observed that went nowhere? Chances are, you can think of more than a few. The best workplace communicators understand these situations offer ripe opportunities to level-up discussion quality and improve outcomes. Here are ideas to help you do the same in your workplace:

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The Promise Behind First-Time Manager Academy

The Promise Behind First-Time Manager Academy

I created our online/on-demand program, First-Time Manager Academy, to fill a gaping hole in the market for practical, actionable new manager development, and, to fulfill a career-long promise to myself.

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For Success, Cultivate a Communication Style that Shows You Care

For Success, Cultivate a Communication Style that Shows You Care

From feedback and coaching discussions to interchanges with coworkers who can say, “Yes” or “No” to your requests for resources, process changes, budgetary allocations or fresh ideas, there’s no end to the critical communication situations we encounter at work. I find that just a few common-sense, authentic communication tactics improve your success and strengthen your credibility as well.

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For the New Year, Resolve to Become a Rebel at Work

For the New Year, Resolve to Become a Rebel at Work

The gravitational pull of the status quo is powerful in every organization. It takes rebels and rebellion to change. While breaking the rules always comes with risk, learning to guide others through constructive rule-breaking in pursuit of needed changes is a great way to grow your success.

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Lock in 2019 Professional Development with Challenging Conversations

Lock in 2019 Professional Development with Challenging Conversations

I’ve long been convinced we work our way to professional success one challenging conversation and one challenging situation at a time. (Think about it.) Of course, learning to succeed in those moments is the critical part. That’s why we put together our online/on-demand program, Crushing It with Challenging Conversations.

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