The search for the return on investment from professional development activities has been a long, unresolved quest for many HR and Learning and Development professionals. It turns out we’re looking at it all wrong. The real challenge is for an organization’s managers and leaders to CREATE the return on investment from professional development.
There are some painful and painfully obvious leadership and management lessons from the recent Southwest Airlines debacle. Deming is spinning in his grave over this one.
Something I always did as a corporate executive was to make sure as many of my team members as possible were set up for professional development early in the new year. I love helping my team members launch into the new year with their brains boiling with ideas, fresh approaches, and energy for the challenges ahead! Now that I’m the one doing the training and coaching, I’m excited to offer the same opportunity to you and your team members.
Every year, a ridiculous number of books are written on leadership, and we consume them in volume, hoping to find the secret to leadership success. It’s not that hard, and it’s not a secret. Just ask them what they need from you.
It’s time to replace the tired, outdated model we have for identifying, developing, and tasking managers. Given the complexity of our environment today, we need to find new ways to harness the creative and productive power of inspired people, not send them running out the door or leave them idling in place.
In this article, I draw from history lessons to suggest a fresh model and set of skills based on old-school nation-state diplomacy to help today’s senior managers and organizational leaders navigate the challenges posed by varying constituent groups in our volatile era.
Of all the challenges managers at all levels face, delivering constructive (and even positive) feedback is near the top of the list. There’s good reason—it’s a confusing topic that even the experts who study human psychology and neuroscience disagree on, despite mountains of research. Here are four ideas to help strengthen your feedback culture and effectiveness.
I’ve long believed layoffs are a lagging indicator of poor leadership engaged in misguided management practices. The CEO apologies for these misfires ring hollow. You cannot apologize your way out of a leadership failure at scale.
The old supervisory model and mentality are obsolete. The essence of the new role is empowerment and support. Perhaps instead of having individuals write off the opportunity to contribute to others and their organizations in unique ways, we might just build the next generation of great leaders. I’ve checked, and we need more of those great leaders!
In every challenging conversations workshop I run, the topic of the feedback sandwich (aka the praise sandwich) jumps up, and we spend time sharing perspectives on the use/uselessness of this tactic. Here are some reasons I believe you should say “No” to the praise sandwich in your feedback practices.
