Join me and a cast of your peers from across industries and organizations on Friday, 5/12, at noon central for the latest Leadership Caffeine Jam Session, when we come together for an hour to identify and develop solutions for some of the most vexing challenges all managers face
The Leadership Caffeine Blog
Feeling Increasingly Irrelevant at Work? Assess and Take Action
In our unsettled era, wondering whether you are still relevant in your workplace is the stuff of sleepless nights. It’s essential to gauge whether your uneasy feeling is real or just a product of our odd times. If your suspicions are confirmed, it’s time to take action.
The Culture, Strategy, and Performance Killing Spiral of Poor or No Feedback
While we regularly focus on feedback as an individual performance tool, it’s also a critical communication tool for driving improvement across groups and for processes and initiatives. Yet, this important, honest communication is in short supply in too many organizations.
A Manager’s Operating System and How it Guides Them
We’re at an all-hands, and all brains required time in our world, and the pressure is on those who manage to tap into the potential of their team members and teams. The Manager’s Operating System is a powerful tool to help create engagement and build high-performance.
It Takes Leadership Courage to Kick Conventional Wisdom to the Curb
Resilience, according to one dictionary definition, is the capacity to absorb a shock or a punch and return quickly to original form.
Life and business are filled with shocks and punches. We’ve lived this story for the past few years. And the shocks and punches keep coming, just in different forms and from unexpected places. It takes resilience and leadership courage to absorb the hits and come out stronger.
Six Big Insights from the Global Challenging Conversations Workshops
In a recent global workshop series, two groups of individuals added their international flavor to the challenging conversations, topics, and guidance. I share the highlights below.
A Focus on Bringing Your Purpose to Life (and work)—Insights from the Jam Session
In the latest Leadership Caffeine Jam Session, we explored the issue of purpose in the workplace. Here are some key insights from the group:
Designing A Bug-Free Operating System for Great Managers
Rethinking the Operating System Needed for Manager Success Late last year, I shared an article at SmartBrief on Leadership, introducing the idea of the Manager's Operating System—a set of core programs or instructions that must be present to create a healthy working...
We’re Evaluating Professional Development Investments the Wrong Way
The search for the return on investment from professional development activities has been a long, unresolved quest for many HR and Learning and Development professionals. It turns out we’re looking at it all wrong. The real challenge is for an organization’s managers and leaders to CREATE the return on investment from professional development.
Hope Proved to Be a Bad Strategy for LUV—Lessons from the Southwest Airlines Debacle
There are some painful and painfully obvious leadership and management lessons from the recent Southwest Airlines debacle. Deming is spinning in his grave over this one.










