In every healthy working environment, quality feedback flows in three directions: up, down, and sideways. Here are four steps for managers to take to bring the power of quality feedback to life on their teams.
The Leadership Caffeine Blog
Thank You to Wally Bock and Three Star Leadership
My good friend and mentor-from-a-distance, Wally Bock, announced yesterday that he will no longer be adding content to his fabulous and long-running Three Star Leadership Blog. Wally is shifting gears to focus on his book writing/coaching practice. In this article, I share my thanks and great regard for someone who has inspired me for years.
FIve Big Ideas to Help Get New Manager Development Right
Managers are the individuals we need to create engagement, deliver quality results, and serve as critical enablers of change and adaptation in our world. And if Gallup. is even half right with their measures of disengagement and their pointing to managers as the cause, we’re failing at manager development. Here are five big ideas to help.
Reaching for the executive ranks? Cultivate these five skillsets—part one, developing as a strategist
While today’s career world for many is about something other than “The Climb,” my coaching ranks and workshop programs are filled with individuals striving to scale their impact and, for many, gain a seat at the executive table. If you are motivated to grow your responsibilities and engage at a senior management level, you must cultivate your knowledge and skills in five critical areas. In part one of this series, I focus on developing as a strategist.
Senior Leaders: Your New Manager Development Efforts are Failing Your Firm
Unfortunately, many (read: most) organizations are mired in a broken model for new manager development, emphasizing one-and-done training and avoiding longer-range sustained development that blends coaching, mentoring, cohort collaboration, and even executive sponsorship.As a result, too many new managers are left to flail and, if not fail, at least under-perform, wreaking havoc on performance, engagement, and retention.
It’s That Time of Year for Managers—Don’t Make These Mistakes with Your Performance Evaluations
The real work of getting performance evaluations starts long before you reach the time to write and discuss them. Nonetheless, you’re at the 11th hour. Here are some tips you can use at this late date to help you do your best for your team members.
Unlocking Excellence: Mastering Performance Feedback Strategies (Workshop)
No topic in my Manager Development Program generates more energy than performance feedback. Everyone knows feedback is essential. Almost everyone admits wanting help with strategies for the difficult (constructive) feedback discussions. Here’s a program to help:
Tired of the drama storm? Effective managers write the rules of the road with their teams
In my informal survey of coaching clients, workplace drama is all too prevalent and distracting. Managers are tired of officiating the he said/she said/they didn’t/I can’t work with… issues that creep up in daily work. They are looking for a solution—something that places responsibility where it belongs. I teach my managers to write the Rules of the Road with their team members to solve this problem.
Special Open Enrollment Workshop—Nine Reasons to Join the Feedback Skills Boot Camp
Join me for a powerful, practical professional development experience on 11/16 from noon to 3 p.m. Central for the latest Feedback Skills Boot Camp. Three hours and an amazing price (because it’s a group) to strengthen skills that will serve you for a career.
Toward a Better Model for Leader Development
Our traditional methods for developing leadership talent in our organizations, including check-box training, loose mentoring, and limited access to coaching, need to be changed for a world where all organizations need to field talent able to help align, execute, and renew at the speed of change. We need a different model for leader development.









