Wake-Up Calls for Managers

For the hard parts no one prepares you for

When the path isn’t clear, the stakes are high, and the answers aren’t obvious—this is where managers struggle most.

Wake-Up Calls for Managers delivers practical, real-world guidance for navigating:

 

  • Tough conversations
  • Leading through uncertainty
  • Building influence without authority
  • Driving results through others

The Leadership Caffeine Blog

Insights from the Latest Career Reinvent Boot Camp

Insights from the Latest Career Reinvent Boot Camp

A Lot Can Happen in Eight Short Weeks We wrapped up the latest Career Reinvent Boot Camp with last night’s group session, and as always, for this program, it’s part celebration of incredible progress and new friendships made, and a short, slightly sad goodbye. (The...

Insights from the Latest Career Reinvent Boot Camp

We wrapped up the latest Career Reinvent Boot Camp with last night’s group session, and as always, for this program, it’s part celebration of incredible progress and new friendships made, and a short, slightly sad goodbye. Here are some of the key insights gained via this fabulous cohort group:

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Will Software Improve Our Talent Management Performance?

t’s fairly well established in my mind through our firm’s research and from working for large and small firms as an employee and as a consultant, that most organizations and most leaders stink at talent development. I’ve cited a number of studies and surveys in my various posts that report findings that are in violent agreement with this conclusion. However, now that there is software to help us manage talent, are our problems over?

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What Are You Doing All Day If You Are Not Developing Talent?

I speak, counsel and write consistently about the critical need for an organization’s leaders to institutionalize the process of identifying, developing and retaining talent. In a recent workshop, less than 20% of the organizations represented indicated that they had any form of succession planning or early talent identification programs in place. The numbers got worse when we talked about development activities for established associates.

While I suppose that I should be grateful for how miserably organizations perform in the area of talent development—after all, it means a large market for workshops, programs and books, it frankly pains me more than it pleases me. This isn’t that hard or expensive people. What are you waiting for?

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The Indomitable Spirit of the True Product Manager

Product Managers are often improperly saddled with blame for everything that’s wrong in the organization and a fair amount of what’s wrong in the world. Poor quality, revenue shortfalls, lack of leads, poor visibility, competitive encroachment, poor support, schedule delays and process deficiencies are just a few of the items that I’ve known Product Managers to be tagged with in the course of carrying out their jobs. Pretty much everything but responsibility for the Lindbergh kidnapping, and I’m sure someone tried to pin that one on an unwitting Product Manager at some point in time.

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Are You a Strategy-Fueled Leader? (Part Two)

he Strategy-Fueled Leader is someone you want to work for and someone that you want to become. Working for one of these individuals is like existing in an alternate professional universe. If you are fortunate enough to connect with this type of leader early in your career, you are in for a remarkable education that will shape you for the rest of your professional (and even personal) life. Catch one later in life, and expect to find yourself reborn professionally, with a renewed sense of focus and purpose. If you are not fortunate enough to find one as a mentor, its up to you to make a difference in your organization by developing the habits, approaches and thinking of this powerful leader.

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Cost Is Really Not An Issue When It Comes To Leadership Development

Following a recent presentation to individuals in the Not-For-Profit arena on “Creating A Culture of Leadership Development in Your Organization,” I was approached by some enthusiastic attendees who loved the content, but expressed frustration over the seeming unwillingness of their top leaders to focus on this issue.

During the discussion, I heard the following comments:

“Leadership development is viewed as expensive.”

“When we point out the need for and potential benefits from strengthening our leadership practices, the typical response is that leadership development is not central to our mission.”

“We are so busy chasing small issues, we don’t have time to focus on people topics.”

I appreciated the openness of the individuals and was left wondering what it might take to help top leaders everywhere recognize once and for all that LEADERSHIP DEVELOPMENT DOES NOT HAVE TO BE EXPENSIVE!

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Leader-Are You Willing to Admit and Showcase a Mistake?

The question of the moment is how do you deal with your own mistakes? Are you a leader that works hard to distance yourself from your mistakes or those of your team members, or do you embrace mistakes as learning experiences and place them in full view? How you deal with mistakes says a lot about your character as a leader.

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Leader-It’s Time to Act on That Poor Performer

ne of the most common mistakes of leaders of all experience levels is failing to act in a timely manner on poor performers. This is certainly consistent with our firm’s findings in interviews and surveys over the past two years, where the winner for number one self-described weakness was delivering constructive feedback. (Choose your label: constructive feedback=the tough performance discussion, robust dialog or candid conversation.)

Apparently, many of us are wired with a naive sense of optimism and a willingness to continue throwing good time and money after bad in the never-ending hope that the poor performer will see the light, make adjustments and turn things around. And it does happen. Rarely. In fact, so infrequently, that in my opinion, the leader is better served operating with the parable of the scorpion and the frog in mind. In case you don’t recall, the scorpion convinces the frog that he has changed and should the frog kindly agree to transporting the scorpion across the pond, the scorpion promises not to sting him. Needless to say, they don’t make it across the pond. With their last gasps, the frog asks why and the scorpion responds with, “It’s my nature.”

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Leadership Decision-Making: Learn to Be Like Mike

Timely decision-making on the part of a leader is an essential ingredient for success. A leader’s decision-making speed sets the pace for a team and influences the working environment in a number of positive ways. Rapid decision-making enables action and encourages team members to experiment in pursuit of innovation. It has been my experience that this style of leader tends to actually make fewer direct decisions and instead encourages and enables team members to make the call themselves. The added benefit of this style is the development of trust between all parties and the creation and strengthening of a sense of empowerment for the manager’s team members.

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A Friday Walk on The Lighter Side: Growth is Not a Four Letter Word

I had a horrible consultant’s dream the other night, where I found myself shouted down in a planning session when I had the temerity to suggest that the “g” word was suspiciously absent from the prioritized corporate action-list.

“Growth is an outcome!” one person shouted. “We need to fix the plumbing and growth will come our way!” shouted another. “Growth is not our issue,” hollered a third person who I had observed arriving just after the financial review showcased what can only be described as reverse growth. “Death to the growth zealot,” shouted a fourth baring his teeth.” I remember looking at the door and mentally calculating whether I would win the footrace to the exit should that be necessary. Fortunately, my alarm clock went off and I breathed easier until I remembered that I was facilitating a discussion about growth in two hours. I immediately broke out in a sweat. Fortunately for me, the group was much less “Lord of the Flies-like” than the team in my dream. I did however maintain an unobstructed view to the door at all times.

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