The Leadership Caffeine Blog
Leadership Caffeine™—Commit to Helping Your New Managers Succeed from the Start
New manager development is a problem to be solved by the promoting manager. Training without ongoing observation, teaching, and coaching isn't the solution. And, the Sink-or-Swim approach for new manager development is definitely not the solution, yet it's still...
Leadership Caffeine™—Commit to Helping Your New Managers Succeed from the Start
If you are a manager responsible for promoting and developing a new manager, the hard work begins during selection and continues long after in the form of observing, teaching, and coaching. There are no shortcuts to building the next generation of effective managers.
Leadership Caffeine™-Does Your Do Match Your Tell?
Fresh on the heels of my remarkably fun and productive collaboration with Mary Jo Asmus of Intentional Leadership on “The Words of a Leader,” I feel duty bound to remind you that while words are indeed powerful tools for creation or destruction, it’s your actions that will seal your fate as a leader. Or rather, how well your actions and your words match.
Two Voices on: The Words of a Leader
This dual post was the outcome of a casual exchange of thoughts via Twitter that quickly evolved into a must-write piece and fun collaboration on an important topic: the words of a leader. My partner in crime here is Mary Jo Asmus, the author of the outstanding Intentional Leadership blog…one that I turn to regularly for inspiration and insight.
Good leaders are builders and they form and shape their words into phrases and questions that encourage learning and improvement and risk-taking and more learning. Good leaders are master craftsmen in many ways, and words are some of their most important tools. Less effective leaders use words like tools as well, but in this case they crassly apply the words of brute force in settings where precision is called for
Leadership Caffeine™-Respectfully Speaking, Your Respect for Others Will Serve You Well
The formula is simple and the outcome is predictable. Treat people with respect and they will generally return the courtesy many times over.
The word “respect” just might work as the lone word in the world’s shortest chapter in the world’s shortest and most effective book on leadership. Master the term, practice it liberally and you’ve uncovered one of the simple secrets to leading effectively.
The September 5th Leadership Development Carnival at Great Leadership
Just in time for a long holiday weekend, Dan McCarthy is hosting the always exciting and often inspiring Leadership Development Carnival at his home blogging base at Great Leadership.
Aside from the way over the top kind words that he has for me and this blog (Thanks, Dan!), he’s put together a collection of phenomenal essays from some really great writers and authorities in the world of leadership and business.
Last of the Summer Shorts and Some Seasonal Reading Ideas
The Labor Day weekend is upon us and that means that it’s soon time to pack up the Summer Shorts in favor of something more seasonably appropriate. But for now, the shorts are out….er I mean on, and here are some quick posts, ideas and links for some quality long weekend and fall reading.
The Human Touch in Customer Support-An Endangered Species?
The issue is customer service and specifically, the increasing number of businesses that I am running into that offer no or extremely hard-to-find contact with a human for support or account questions.
It’s Always a Good Time to Practice Your Speaking Skills!
There are few skills that will take you further and help you more than developing your speaking skills. Your writing skills are a close second. While you can hide and some people do get away with dodging the speaking bullet, I’m not sure why you would want to. The fear is overblown.
Leadership Caffeine™: Is Your Self-Confidence In Danger of Burning Out of Control?
Self-confidence is rocket fuel for leaders. Used carefully and ignited under the proper conditions, it propels you and those around you to remarkable heights.
However, beware the narrow tolerance ranges of your own self-confidence.
New Leader Identification: Exploration Before Promotion!
I talk with a great number of leaders at various levels and stages of their careers about their own experiences in “becoming a leader,” and I’m constantly fascinated by their start-up stories.
Fascinated, that is, the way many drive past a car wreck. Shocked and curious at the same time.