The Leadership Caffeine Blog
Challenging Conversation Sound Bite #2—Look Forward in Challenging Feedback Conversations
A series of articles with fewer than 500 words to help you strengthen your communication effectiveness! You’re Not Archeologists—Look Forward in Challenging Feedback Conversations One of the tripping points of so many challenging workplace conversations—especially...
Challenging Conversation Sound Bite #2—Look Forward in Challenging Feedback Conversations
Preoccupying on the past in feedback conversations generates stress. Instead, focus on leveraging experiences and outcomes to design for improved effectiveness in the future.
Bringing Back Professional Courtesy
The issue of professional courtesy (or seeming lack thereof) came up at a recent networking group meeting. With permission, I’m sharing the spontaneous suggestion list we generated, including ideas for live and social media settings. Please add to the list and let’s all strive to put these into practice in real-time. At Least 15 Ideas to Help Bring Professional Courtesy Back:
The Cruel, Bitter and Crushing Taste of Dump-Truck Feedback
Right after avoiding it, the most commonly employed managerial strategy for dealing with feedback is, delaying it. The first approach is poor form… the latter approach is cruel.
Leading in the Matrix-7 Ideas to Cultivate the Right Skills
If speed, adaptability, learning…and the need to innovate are more than buzzwords and corporate clichés, but in fact are the requirements for success in this fast-moving world, then building cultures, teams and people capable of succeeding in the matrix must be a priority.
Leadership Caffeine™-For a Change, Do Something Unconventionally Unorthodox
We tend to love our life and work routines. They are comfortable and comforting. And while there’s a certain amount of routine that’s inherent in successfully running any organization, the best leaders seek and create opportunities to breakaway from the mind-numbing, sense-dulling pursuit of routine. Here are 5 ideas to stimulate your own-thinking on breaking the routine with your team:
Web Construction Update
I'm erring on the side of sharing a little more rather than a little less on some of the work going on here. A few days ago, I highlighted upcoming changes. Last night, the new format for the site went live, although much work continues on content refinement and new...
Leadership Caffeine™ Podcast #14-Bob Frisch on Who’s In the Room?
Bob Frisch is one smart professional, with some great guidance for senior managers and CEO’s in his new book: “Who’s In the Room? How Great Leaders Structure and Manage the Teams Around Them.” His lifetime experience as a strategy consultant working with senior management teams comes through loud and clear as he shares some fairly blunt and important perspectives on how decisions at the top are really made.
Leadership Caffeine™-Why You Might Want to Pause Before Voicing that Decision
Teaching others to employ effective decision-making processes is one of the most important and often ignored responsibilities of those in leadership roles. Unfortunately, training your team to look to you for the calls on how to fix problems and move forward is much easier than teaching your team members to stand on their own for most issues.
Website Construction-Pardon Our Dust
Much like the orange road construction signs springing up like dandelions on a Chicago lawn in April, you’ll notice some construction challenges here at artpetty.com and the Management Excellence blog. We are in the process of updating the website and it is highly likely this will occasionally impede navigation temporarily. Blog posts will continue as usual.
Marketing Myopia Redux-Time to Recognize What Your Customers Really Need
It amazes and disappoints me all at the same time how many businesses have no clue what their customers really need from them.
This problem is epidemic in the technology world (consumer electronics and business technology) in particular, where feature, function and price wars continue to dominate the landscape in spite of the reality that most of us buy for reasons other than feature, function or price.