Leadership Caffeine™—Good Managers Observe The Characters, Not Just the Action

Leadership Caffeine™—Good Managers Observe The Characters, Not Just the Action

I love movies and books that are more about the characters and less about the action. I’m addicted to character study so much that when presented with the opportunity to watch an action movie (where character development is typically shallow) or do something tedious...
Seven Things to Stop Doing as a Leader This (and every) Year

Seven Things to Stop Doing as a Leader This (and every) Year

The late, great management thinker Peter Drucker once offered: “We spend a lot of time teaching our leaders what to do. We don’t spend enough time teaching them what to stop.” As you search for new resolutions and ideas to grow and strengthen in your...
Fresh Lessons from the Latest Feedback Boot Camp

Fresh Lessons from the Latest Feedback Boot Camp

I run the 3-hour Feedback Skills Boot Camp program six times per year, and in every session, I’m reminded how motivated good managers are to find ways to both praise and encourage growth with their team members. This recent group was filled with energy, embraced the...