The rise of “the project” as an important means of competing and creating value has profound implications for those in leadership roles. Unfortunately, in many cases, the evolution in leadership practices has not kept pace with the needs of project teams or the needs of organizations struggling to develop competence at executing on projects.
A great deal of popular leadership writing (mine included) focuses on the common issues and challenges with “typical employees.” Now before you grab a pitchfork and light the torches and start marching on this blog for my use of the term “typical,” don’t misconstrue my meaning. Yes, I know that no one is “typical” and that we all have strengths and weaknesses and that it is grossly unfair to provide such a crass label to the masses of good quality employees laboring away and earning “strongly exceeds” on our grade-inflated performance evaluations. (I can hear the pitchforks clanking again on that last shot!) Nonetheless, it was the best label I could come up with on short notice and only a few sips into my first cup of coffee, to differentiate from the subject of today’s post: The Driven Individual (DI).
Note from Art: this topic has me deep in thought. While the issue is generally a negative one, I do wonder whether it contains the seeds of significant management and leadership revolution. I would love your thoughts here. –In case you missed it, the article, “The Disposable Worker” in the January 7, 2010 issue of BusinessWeek offers a sobering look at the increasing trend for employers “to create just-in-time labor forces that can be turned on and off like a spigot.” And guess what folks, this trend is not just for those near the bottom rungs of the ladder, this current fashion extends all the way up into the CEO Suite.
All teams and groups have a rhythm and natural energy for their tasks that ebb and flow based on a variety of factors, including personal, environmental and seasonal to name a few. As a leader, you should be aware of these cycles that are characterized by either intense creativity, outstanding productivity or on the other extreme, by a slow, plodding march through the days and weeks as if everyone’s feet were encased in clay. It’s your job to help smooth out the highs just a bit and minimize the time spent in the lows.
The “bad decision train” is difficult to stop or derail once it gets moving. It seems to take extra-ordinary courage to admit that you are wrong. A combination of ego and fear often prevail, driving us to go all-in when we should fold and walk away. While the instinct to pursue bad decisions with more bad decisions might be difficult to overcome, it is critical that leaders fight this tendency by fostering a culture that encourages teams and individuals to challenge decisions, particularly when new facts and lessons learned begin to point towards a different direction.
Project inflation…the spread of too many projects and the heaping of them upon the tormented and torn few is a formula for disaster. Unfortunately, work force reductions and pressures to reduce costs, improve processes and to innovate all fuel project inflation. Consider adopting a rigorous approach to project selection by asking and answering these following questions:
Note from Art: While I’m remarkably sensitive to not creating an infomercial out of my blog, I am involved in a number of exciting activities that I’ve shared with some of you personally. Here’s a bit broader update and a call for speakers and interview subjects.
Get your team talking about the right topics and get them focused on assessing and comparing based on the criteria that are the most important to your success. Skip the summer strategy offsite and start the dialogue on determining what’s truly important, and you’ll find yourself and your organization moving and working the right things faster than you might imagine.
There’s an excellent post entitled, “Sorry is not the final word, just the beginning,” by guest author and Product/Project Management Consultant, Lisa Winter at one of my favorite blogs: The Art of Project Management. hosted by the UCSC-Extension in Silicon Valley.
Ms. Winter describes a situation where she inadvertently upset a valuable but delicate team member on a conference call, and then went to significant lengths to apologize and regain his support. In addition to the happy ending, this fine post prompted some thoughts on a topic that I confess I’ve not spent a lot of time thinking about: the role of the apology as a leadership tool.
I can’t help but feel a little guilty that I’ve not raised this topic in the past, and for that, I apologize…(OK, I had to work it in somewhere!).
Great project managers are also great leaders. The best of the project managers are senior contributors that understand their role is more about helping the group succeed than it is about conducting status meetings and revising and distributing reports.
My new e-Book, Leadership and the Project Manager—Developing the Skills that Fuel High Performance, was written to serve as a “Quick-Start” to developing as a senior contributor for anyone (certified or not) that is charged with leading and managing projects.
