The best product managers, project managers, general managers, supervisors, sales managers, and every other leader I can think of who created success over a long period all exhibited the Four C’s of: competence, credibility, connection, and caring.
The Leadership Caffeine Blog
Leadership Caffeine™—Beware When Relationships Cloud the Mission
It’s great to have a positive working relationship with your team members, but as soon as it endangers your ability to succeed with the mission, it’s time to rein things in and operate within the guardrails.
Leadership and Management Book Podcast #5—Great Books for Developing Others
In this episode of the Leadership and Management Book Talk with Wally Bock and Art Petty, we share our favorite reads on developing others.
Six Things Leaders Must Do More Of to Create Success
In case you’re short on resolutions to strengthen your success as a leader, here are six things to do more of that are guaranteed to make a difference in your effectiveness.
Changing Your View On Managing From the Middle
There’s a lot of negative spin about the role of managing from the middle, mostly perpetuated by individuals who feel over-worked, under-paid, and under-appreciated. That’s too bad because, with the proper frame-shift, you might recognize managing from the middle is filled with opportunities to create, guide, develop, and frankly have a little fun.
At Least Six Reasons to Be Thankful for Your Leadership Opportunity
Every year in time for the Thanksgiving holiday in the U.S., I share thoughts on why everyone in a leadership role should be thankful for the privilege of serving and leading. Here are a few reasons to pause and reflect on as you count your blessings.
First-Time Managers Academy—Redefining Online Professional Development
First-Time Managers Academy blends the convenience of online learning with the rigor of a structured development and continuous improvement process. Registration for the last cohort of 2019 closes at 11:59 p.m. Pacific on November 6, 2019.
Managers—Less of You is Probably Enough
As managers and leaders, we often fall victim to the belief that our teams need us to survive and thrive. In reality, if we’ve done our jobs right in selecting, developing, and placing people in the right positions, and worked hard to create a healthy environment, what they need is less of us.
Free Webinar: 4 Conversations to Help You Develop New Managers
On Wednesday, October 30, 2019, at 11:00 a.m. central, I am hosting a new webinar entitled: 4 Critical Conversations for New Manager Success. My goal in this free event is to share a framework of four sets of conversations and supporting activities promoting managers can use to strengthen their selection and early-stage development of new managers on their teams.
Designing Constructive Feedback Discussions for Success
Delivering quality constructive feedback is elusive for many managers and much desired by individuals striving to strengthen performance. In this article, I share an overview of the four core processes around effective feedback development and delivery.










