The Leadership Caffeine Blog

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Leadership Caffeine™—The Struggles Really Do Make Us Stronger

The world of leadership development lost a giant at the end of July this past summer, when Warren Bennis passed away. In tribute, I’m including his classic article, “Crucibles of Leadership” (HBR, fee required) with Robert Thomas in one of my leadership courses this year. Revisiting this article is always inspirational both for myself and for the students who share their own crucible experiences including: personal loss, business and career struggles, and being on the receiving end of discrimination, sexism and racism. A few years ago in a hiring role, I encountered two very compelling candidates. The one who had navigated her own very significant challenges got the job, in spite of her underdog position on paper. Here’s why:

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Art of Managing—Managing Effectively is Hard, Good Work

For some reason, the work of management and of managers often is positioned as a poor second cousin to the richer, nobler tasks of leading. That’s a false perspective. Good managers with good leadership skills are incredibly valuable to today’s organizations. Here are a few reasons why you should be proud of your important role as a manager:

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Leadership Caffeine™—3 Questions To Help You Cultivate Your Leadership Style

I can tell you with absolute certainty that I didn’t think about my own leadership style for a large part of the first decade of my career. I didn’t care at the time. It wasn’t relevant. Although in hindsight, I certainly had a style, it was more muscle than finesse. It wasn’t until a wise and confident senior leader challenged me to think through and then apply the answers to three powerful questions, that I began to form an effective leadership style.

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Art of Managing—How to Respond When the Experiment Goes Wrong

In the most successful firms I’ve been around, the managers actively promote experimentation and learning as core to everyone’s job. Yet, it’s not the words on the wall or even the words that come out of their mouths about experimentation, it’s the actions they take when things go horribly wrong that fosters the effective learning environment. Here are 3 counter-intuitive ideas for turning project failures into lessons learned that stick:

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Art of Managing—In Searching for Talent, Emphasize Potential

The author builds a case for shifting away from the competency model (core skills and experiences) that has dominated hiring practices for the recent past, to one that emphasizes assessing a candidate’s potential in the form of, “the ability to adapt to ever-changing business environments and grow into challenging new roles.”

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Just One Thing—The Impact of a Simple Gesture

There’s a lesson in this situation for any airline or business striving to differentiate in a world where almost everything seems to be some flavor of vanilla. The best marketing always has been and always will be relating to people as individuals and creating a warm, memorable experience.

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