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It’s Time to Learn to Love Challenging Conversations

It’s Time to Learn to Love Challenging Conversations

I learned to love challenging conversations the hard way. I delayed and destroyed a number of these earlier in my career until I recognized these are truly the opportunities for managers to mine gold in the form of development, learning, problem-solving and innovation. Here are some key reasons why you need to learn to love challenging conversations:

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For Professional Growth, Thin-Slice Behavior Change with the Help of a Swim Buddy

For Professional Growth, Thin-Slice Behavior Change with the Help of a Swim Buddy

Too often, our approach to professional development and growth comes in the form of big, broad solutions and approaches. While these approaches sound appealing, they often don’t address the core behaviors essential for improving performance. Instead, learn to thin-slice your professional development for effective behavior change. It helps to recruit a Swim Buddy along the way.

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Struggling as a Manager? Try Revisiting These 3 Foundational Issues

Struggling as a Manager? Try Revisiting These 3 Foundational Issues

If you’re growing frustrated and fatigued with your life as a manager, you might want to take a step-back and review and strengthen the foundation for your role. Three items provide structural integrity for your managerial foundation: role clarity, values, and connectedness
All three components inter-operate to support your effectiveness and to eliminate many challenges in this difficult role. Alternatively, the absence of the three is potentially disastrous.

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First-Time Manager #11—Now, About Those Results…

First-Time Manager #11—Now, About Those Results…

Moving from individual contributor to manager is a challenging career step. One of the more vexing issues first-time managers encounter is learning to drive results through others. Here are at least 7 ideas you can use immediately to promote great results with your group:

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The Good, Hard Work of Developing Managers Who Lead

The Good, Hard Work of Developing Managers Who Lead

Enough with the false dichotomy between managers and leaders. Our priority must be to teach, coach, and inspire our managers to lead from day one. While those on the front-line live closer to the work of the organization, leadership behaviors are every bit as essential (maybe more so) for success as they are for those operating higher up the organization chart. Start developing your managers as leaders!

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New Program—Developing as a Manager of Managers

New Program—Developing as a Manager of Managers

Transitioning into and navigating the role of manager of managers is one of the most important and potentially challenging career steps you will experience. My new Manager of Managers webinar series and professional development program is designed to fill the gap for practical, powerful guidance for anyone interested in succeeding in this challenging role. The program kicks off later in August, 2017, with early-bird pricing available until 8/5/2017.

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Helping Your First-Time Manager Start-Up Successfully

Helping Your First-Time Manager Start-Up Successfully

Look around you, and you’ll see that your front-line managers are accountable for the lion’s share of people managing in your organization. Whether you call them supervisor or manager, these individuals are responsible for the teams delivering customer support,...

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