OK, the topic of feedback isn’t stand-up comedy funny. It’s funny as in odd because there are so many contradictions surrounding it. Here are five practices to help managers bring feedback to life as the performance-enhancing tool it is capable of being:
The Leadership Caffeine Blog
Think Differently About Engaging with Your Organization’s Top Leaders
Your assumption that they’re busy doing top-leader things and don’t want to hear from you is partially flawed. Most senior leaders I’ve worked with and around love to hear from individuals at all levels. Here are five ideas to help you think differently about engaging with your organization’s top leaders:
Winning the Inner Game of Leading With Positive Self-Talk
Fear, self-doubt, and the tendency to catastrophize situations are your adversaries as a leader. The essence of life is overcoming challenges. Instead of allowing your negative emotions to rule you, engage in a little self-trickery and reset and reframe the negatives to positives.
Insights from the Latest Feedback Boot Camp
Every few months, I run a three-hour boot camp on strengthening your skills as a receiver and a giver of feedback. Here are the top ten insights from the recent cohort group.
Fresh Opportunities for Professional Growth (and a free resource)
There’s never been a better time to help yourself or your team members move from good-to-great and add the skills essential for success in what will be a still-challenging world filled with new opportunities. Here’s our Spring 2021 Professional Development Catalog:
Our Early 2021 Professional and Career Development Programs
We create programs to help people achieve things they never thought possible in their careers. From first-time managers to senior executives, career reinventors, people navigating challenging conversations, or individuals working to level up, we strive to bring this purpose to life in everything we do.
Ten Lessons from the Feedback Boot Camps
Here are ten lessons that emerged from the great dialog in my two recent Feedback Boot Camp workshops.
Leadership Caffeine™—A Haunting Tale of Critical Conversations Left Unspoken
Here’s what happens when my long-standing fear of the “conversations never spoken” in the workplace collides with a fresh viewing of Charles Dickens’ classic A Christmas Carol. With my sincere apologies to Charles Dickens, enjoy this fun piece with a point. –Art
What I Learned from Your Team Members that Might Help You Manage More Effectively
While I support your team members’ development through workshop programs and one-on-one coaching, my primary job is listening. Without violating our sacred commitment to confidentiality, here are some of the big themes I heard this year that might just help you manage more effectively.
Wrestling With Feedback Part 3—Conduct Feedback Discussions with Empathy and Clarity
In Part 3 of this series, the emphasis is on managing the discussions successfully with empathy and clarity. It turns out when the feedback discussion goes off the rails, as happens all too often, it’s because empathy and clarity were nowhere to be found.










