The Leadership Caffeine Blog

Explore by Category:

How to Handle a Feedback Attack from Your Boss

The tales that particularly bother me are the ones where the hard working employee is on the receiving end of a long laundry list of vague criticisms lacking supporting examples, and with expiration dates of many, many months ago. These unfortunate feedback discussions are all about ego on the part of the giver and are perceived as a sneak attack by the receiver. The giver walks away feeling like he executed on his management tasks, and the receiver walks away feeling like he was executed. People appropriately describe feeling angry, confused, frustrated and depressed after one or more feedback attacks.

While there’s no doubt this is a tough situation for the receiver, there are a number of strategies that can take the sting out of the attack and potentially help build or repair your relationship with your boss in the process.

read more

Leadership Caffeine™: If You’re Walking on Eggshells, Something is Wrong

Too many managers spend too much time walking on eggshells. They either avoid the Attitude Bullies or, they deal with them in a manner that reinforces aberrant behaviors. You’re much better suited to sweep the eggshells out of the way and engage to either build a better relationship or establish the basis for ending the relationship.

read more

Nine Key Professional Capabilities Required By Our Times

There’s no doubt we live in interesting times…a true Dickensian Best of Times, Worst of Times environment, filled with remarkable opportunities and equally remarkable personal, competitive, societal and global challenges. Over the past few years and few thousand contacts with professionals on the topic(s) of developing as a professional and developing as a leader, a number of key “capabilities needed for success in these times” have emerged as recurring themes in discussions and group settings. Importantly, these themes or as I describe them, Capabilities, Attributes & Behaviors (CABs) are essential for success at both the individual and organizational levels.

read more

Leadership Caffeine™: When Good Isn’t Good Enough

For most of us, the answer to the question, “Are you pushing yourself hard enough?” is “No.” If we’re honest with ourselves, there are parts of our lives, including our careers, our relationships and our own personal development, where we are leaving progress, achievement and satisfaction on the table.

read more

Management Week In Review-January 14, 2011

Every Friday, I share three thought-provoking management posts for the week. This week, I’m including content on assessing your status and progress as a boss, simplifying complex problems to spur innovation and gain feedback, and overcoming that ever-present “resistance” as we pursue personal and professional development. Enjoy!

read more

Best of Leadership Caffeine™: A Leader’s Resolutions are Calendar Blind

While it is natural for us to focus on resolutions as we approach the new year, the best leaders understand that improved performance requires an unrelenting, year-long focus on personal and professional development. Instead of joining the masses in pursuit of a ridiculous list of soon-to-be forgotten resolutions (along with those fitness goals), consider this approach to continuous leadership improvement:

read more

Smiles, Sales and Leadership

I enjoy observing how the help in stores engage with their customers. What you see and hear speaks volumes about the leaders they work for. Want to know how people feel about their jobs and their bosses? It’s on their faces. Employees mirror the treatment they receive from their leaders.

read more

Art Guest Posts at Lead Change, My Next Book & Other Updates

I confess to focusing a great deal recently on the future of leadership. This was evident in my guest post, “The Great and Perilous Leadership Journey Ahead,”at Tanveer Naseer’s site, and in today’s essay, “Leadership Guidance for Our Children.” at the Lead Change site. And while you’re visiting Lead Change, be certain to check out the many great blog posts from some truly outstanding leadership writers and thinkers.

read more

Leadership Caffeine™: How to Appropriately Respond to Positive Praise

It’s easy to start believing the praise you hear in the hallways about your leadership approach. Easy and dangerous. I’ve always been leery of the unfounded and saccharine-sweet praise that is bestowed upon leaders. While you may call me cynical, I prefer to think of myself as pragmatic. Here are five ideas for appropriately responding to positive praise:

read more

Management Excellence Book Review: Management? It’s Not What You Think

I confess to having a proclivity for essay collections when it comes to reading about management. Essays move along quickly and they offer the reader the opportunity to capture quick sound bites over breakfast, on the train or in other ideal reading rooms. Also, there’s the reality that many management books struggle to adequately fill the space between the book-covers, offering up their best in the introduction, the first chapter and the wrap-up chapter. Here are my thoughts on: Management? It’s Not What You Think! by Henry Mintzberg, Bruce Ahlstrand and Joseph Lampel.

read more