Wake-Up Calls for Managers
For the hard parts no one prepares you for
When the path isn’t clear, the stakes are high, and the answers aren’t obvious—this is where managers struggle most.
Wake-Up Calls for Managers delivers practical, real-world guidance for navigating:
- Tough conversations
- Leading through uncertainty
- Building influence without authority
- Driving results through others
The Leadership Caffeine Blog
Are You in Trouble if the Boss Offers a Coach?
In a recent Leadership Caffeine Jam Session, I asked, "How do you react if your boss suggests you will benefit by engaging a coach?" The feedback was largely positive. Most of the responses were in the neighborhood of "That would be great," or "I would love it." A...
Are You in Trouble if the Boss Offers a Coach?
In some organizations, “being assigned a coach” has a negative connotation. That’s too bad. If you are on the receiving end of an offer from your boss to take on a coach, strive to understand the rationale and then embrace the opportunity for the learning and growth experience it offers you.
Art of Managing—The Quest to Sustain Success
The business and management equivalent of The Quest of mythology and story is the pursuit of the secret ingredients…the behaviors, actions and approaches that if adopted, will allow one firm to outperform (measured by one or more of: growth, profitability, innovation, share price, market capitalization) a peer group for an extended period of time. Here are 7 core behaviors for successful management teams to adopt that will help them survive with their quest to sustain success:
New Leader Tuesday—Learning to Adapt Your Approach to Individuals
You will cultivate a leadership style over time…in large part by learning from trial and error. You can accelerate the learning process and improve your effectiveness by remembering to adapt your interaction style to the behaviors and preferences of others, while never compromising your commitment to fairness, your firm’s values or your obligation to drive results.
Leadership Caffeine™—Leading into the Fog
It’s the challenging times that build your leadership character. During the rising tide situations, the game is simplified…the way forward is clear and the challenges defined. Exploit the opportunity; move fast to deliver more; execute, execute, execute. It’s when conditions change that the view ahead becomes one giant fog bank and leading suddenly turns difficult.
Art of Managing—Steering Clear of Flail and Fail
Businesses of all sizes, shapes and ages run into rough patches. Rapid growth, disruptive competitors or technologies, regulatory changes or the end of the road for well-worn strategies are all potential culprits in the move from success to struggle. It’s critical at this point for a firm’s leaders and managers to react carefully and appropriately in this unfamiliar terrain or they risk moving quickly from flail to fail. They invite flailure. Here are 5 ideas to stem the tide when the flailing starts:
Helping the Senior Management Team Find Its Voice
I’m convinced one of the key limiting factors of management team effectiveness is the discomfort these high-powered functional experts have in talking with each other. While there are few quiet senior management team meetings, the words exchanged tend to be more about functional updates and carefully worded ideas or collegial debate over direction or investments than they are about the real issues confronting the firm. Here are 5 blocking and tackling ideas to help senior executives strengthen their communication effectiveness as a team:
Leadership Caffeine™—Your Critical Personal Performance Questions
An early career mentor offered this comment and it has been with me in one form or another throughout my career: “If you’re sleeping through the night, you’re not thinking hard enough about your job and career and you’re definitely not asking yourself the tough questions.” While I encourage a full night’s rest…we all need quality sleep to perform at our best, the second half of his advice on asking (and answering) the tough questions of ourselves is spot on. Here are at least 11 sets of challenging questions that only you can ask and answer for yourself:
Just One Thing—Practice Staying in the Moment
Our world of work is filled with quick sound-bite exchanges and constant interruptions. Many of us have learned to cope with competing stimuli and the pressure to move faster and faster in our daily transactions, yet there is a cost to working this way…
A Leader’s Reasons to Be Thankful
This is an annual post at Management Excellence, offered in the spirit of the Thanksgiving holiday here in the U.S. It’s a nice time for leaders to pause and recognize the many reasons they have to be thankful for the privilege of serving.
Art of Managing—Strengthen Performance by Clarifying Your Firm’s Values
Successful companies in my experience operate with a set of clearly understood, actionable values. These values transcend behavior and point to purpose, direction and approach. Most of the time, they are codified or articulated however, in the case of some smaller or start-up organizations, they are present in the environment even if they are missing from the framed artwork on the wall. If your values aren’t working incredibly hard to support your firm every day, it’s time to consider a refresh.