Wake-Up Calls for Managers

For the hard parts no one prepares you for

When the path isn’t clear, the stakes are high, and the answers aren’t obvious—this is where managers struggle most.

Wake-Up Calls for Managers delivers practical, real-world guidance for navigating:

 

  • Tough conversations
  • Leading through uncertainty
  • Building influence without authority
  • Driving results through others

The Leadership Caffeine Blog

Seven Big Insights from the Latest Manager Development Program Cohort

One of my pleasures as an executive and emerging leader coach comes from the time spent in session with the cohort groups in my various programs. I am inspired by their passion for their work and hunger to learn and exhilarated by some of their perspectives. Here are seven big insights from the recent Manager Development Program cohort:

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The Best Of: The Trust Building Power of Second Chances

If humans are in the picture, mistakes will occur. Whether the mistake is an error in judgment, a result of incomplete planning or, due to inexperience with the task at hand, your team members will make mistakes. Your response to a mistake sets the tone for the next stage of your relationship. Here are 5 ideas to help you move in the right direction in these emotionally charged situations:

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Management and Quality Lessons in the Airbag Recall

With clear acknowledgement that I am just one of millions of consumers impacted by the Takata Airbag disaster (recall), I feel compelled to vent. I of course vent not by screaming, but by looking for the management lessons in the mess. There are more than a few marketing and management lessons embedded in the industry’s handling of this potentially life-threatening problem.

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Leadership Caffeine™—The Hard Work of Leading Is All In Your Mind

Leadership Caffeine™—The Hard Work of Leading Is All In Your Mind

The hardest work of leading you’ll ever do is not the coaching, problem-solving, communicating and other externally focused activities that occupy your days. Rather, the heavy lifting of creating success as a leader goes on in the space between your ears. Here are 5 key internal issues every leader must regularly renew:

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Promoted! Clean House or Just Rearrange the Furniture?

Promoted! Clean House or Just Rearrange the Furniture?

One of the initial decisions you face when you are promoted to a leadership role with direct report managers is whether to focus on building around the talent you just inherited or clean house and start fresh with a team that is most definitely yours. Your approach will have a profound impact on your ultimate success. Here are some key considerations when facing this issue:

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Tough Leadership Day? Smile and Keep Marching

Tough Leadership Day? Smile and Keep Marching

Let’s face it, bad days happen to all of us. How you choose to respond sets a powerful example for your team and most definitely impacts your results. You can grumble and groan or steel your resolve, smile and keep marching. I opt for the latter.

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