Wake-Up Calls for Managers
For the hard parts no one prepares you for
When the path isn’t clear, the stakes are high, and the answers aren’t obvious—this is where managers struggle most.
Wake-Up Calls for Managers delivers practical, real-world guidance for navigating:
- Tough conversations
- Leading through uncertainty
- Building influence without authority
- Driving results through others
The Leadership Caffeine Blog
How to create focus in your work (and personal) life to stimulate success
"We have met the enemy, and they are us." -Walt Kelly comic strip artist, slightly adapting Master Commandant Oliver Perry's original saying. Creating is a daily battle I've long known what it takes for me to succeed: it's focus. I constantly remind myself of my top...
How to create focus in your work (and personal) life to stimulate success
But, creating and maintaining focus is a battle. I often fail until I remind myself yet again of what’s important and then take action to cut out the noise and distractions. Here are some ideas to help you create focus on your path to success:
Observations from a Sabbatical in the Southern Hemisphere
I never imagined taking a sabbatical from my work. It turns out, it was remarkable. Here are some observations and insights from my recent travels in Australia, New Zealand and French Polynesia.
The Best Of: 8 Lessons in Creative Talent Acquisition
Nothing is as important to your success as a leader as the talent you bring to bear in support of the work of your organization. Here are 8 ideas to stimulate your talent acquisition thinking and promote action:
Leadership Caffeine™—Rethink Your Inner Game of Leading
We spend a great deal of time reading, writing and training on the physical manifestations of leadership: the actions. In reality, success as a leader requires that we learn to manage and leverage our inner game.
The Best Of: The Difference Between Finishers and 70-Percenters
There’s a class of professionals in the world one of my former bosses labeled as “70-Percenters.” They’re the people who are great at making noise, and even getting things started, but they don’t know how to close. They’re not finishers. Here are 5 key behaviors of finishers:
Leadership Caffeine™—Successful In Spite of Yourself
What costs are your own leadership tics and aberrant behaviors imposing on your teams, your firm and on your career? While you’ve been successful, how much success have you left on the table along the way?
The Best Of: How to Thrive in High Pressure Conversations
Every professional faces important “moments of truth” as they navigate through their work days. Whether it’s the invitation to speak at the board meeting, the opportunity to connect one-on-one with the CEO or, a tough feedback conversation with a team member, you need to be ready to succeed in these High Value/High Risk (HV/HR) situations. Here are 5 steps to helping improve your effectiveness:
Leadership Caffeine™—Rethinking Leadership Execution
There’s very little new to be said about what leadership IS. There is however a great deal to be said about how leadership takes place—particularly in an era characterized by what the academics call VUCA: volatility, uncertainty, conflict and ambiguity.
Say “No” to Indecent Leadership
We’ve tolerated mediocre to miserable leadership in too many areas of our society and lives for too long. It’s a good time to rethink leadership and demand accountability for results.
Smile is Mandatory—Customer Service Pitfalls: Guest Post by Laura MacLeod
Laura MacLeod returns to the blog to share her insights on customer service. In this post, she suggests that some of our traditional customer service training might just miss the mark. She offers some alternative approaches to consider.