Wake-Up Calls for Managers
For the hard parts no one prepares you for
When the path isn’t clear, the stakes are high, and the answers aren’t obvious—this is where managers struggle most.
Wake-Up Calls for Managers delivers practical, real-world guidance for navigating:
- Tough conversations
- Leading through uncertainty
- Building influence without authority
- Driving results through others
The Leadership Caffeine Blog
The Grit Behind the Grime: How Summer Jobs Teach Lasting Life Skills
I started working in a factory when I was 13. Before you jump to conclusions about child labor violations, know that my work hours were carefully controlled. (I also cornered my neighborhood newspaper routes, so I worked before I went to work.) Pasting Labels on Empty...
The Grit Behind the Grime: How Summer Jobs Teach Lasting Life Skills
It turns out, those dirty, sweaty summer jobs we held earlier in our lives teach some foundational lessons. I love that I learned to grind with some tough, grimy tasks. And most of all, I love the lessons I learned about people and leading along the way.
A Workplace Communication Fable with Three Great Lessons
Challenging workplace conversations and even confrontations are inevitable. The key is to be at your best when many might be at their worst. Learn to tie these three together—own your message, manage yourself in the moment, and practice positive persuasion—and you have a bright communication future in front of you.
New Manager Development—Put Your Back Into It
New manager development in many organizations is ad hoc at best and non-existent at worst. And while short-term pressures often drive sudden decisions to move people into first-time manager roles, the potential for misfiring is high. For managers responsible for identifying and developing new managers, effort expended ahead of time in assessing the individual’s fit for the role pays dividends for all parties. Of course, this takes some time and effort ahead of the need. As my old boss would say, “You have to put your back into it.”
Career Reinvention is Never a Straight Line
There’s a process to reinventing your career. Unfortunately, for those who like things nice and tidy and linear, the process regularly involves pivoting and back-tracking plus the occasional unanticipated course correction. And while there’s no straight line or stage-gate process, the general flow of your career reinvention work eventually passes through these six steps.
The High Cost of Feedback Left Unspoken
I fret over feedback poorly provided. I also recognize that not all feedback is worth listening to—a great deal depends upon the source and the motivations of the feedback giver. However, I worry a great deal about the incredible and immeasurable cost of important feedback never given. As Deming suggests, this value is unknown and unknowable. And that worries me.
Effective Leaders Understand the Need to Create an Emotional Connection to Strategy
It’s no secret that top leaders and their management teams struggle with strategy. After all, choosing a direction, saying “no” to other opportunities and then creating a blueprint for organization-wide involvement is one of the most difficult challenges of organizational life. This challenge is made easier however, when leadership ensures all employees have the opportunity to internalize and develop an emotional connection to the strategy.
The Curious Case of Translating Curiosity into Action in Your Organization
I love curious managers, teams, and individuals. Curiosity is the stardust of creation in our organizations. And while the questions and the explorations and the discoveries are all fascinating, what we as organizational leaders have our sights set on, is realizing ideas that turn into changes that promote positive outcomes. Here are three ideas to help improve your ideas-to-outcomes results:
Proper Care and Feeding of Your First-Time Managers
There are few activities in your management career that offer the high return-on-time-invested (ROTI) than actively engaging and supporting your newly promoted first-time managers. Here are four essential activities to help guide your efforts
When Proposing Change, Try Reducing the Threat Level First
Good managers work hard at pushing fear out of the workplace. Yet, even in the healthiest of organizations, fear’s close cousin, anxiety, worms its way into our consciousness and governs how we process and react to the idea of change and each other. Skilled change leaders in the workplace understand this human reaction to new and different ideas and work hard to reduce the threat level when proposing something new.
Art of Managing—The Never Ending Fight for Your Firm’s Future
Great management teams are hungry to win in the moment and relentless at building for the future. It takes discipline and deliberate efforts to separate the here and now from an imagined but uncertain future—yet success over time demands this effort and discipline. Here are four big behaviors of management teams succeeding today while fighting hard for a great future: