I Know Something You Don’t About Your First-Time Managers
In every cohort of our live-online First-Time Manager Academy, I know something that no one else knows. In this group, there are people who will change the world.
Leadership Caffeine™—15 Simple Things You Can Do Today that Will Help
Every day, you have countless opportunities to exhibit behaviors that leave people and situations a little bit better off than you found them. Here's a list of fifteen behaviors that will help you improve the situation for everyone:
Asking the “Six Whats” Will Help You Strengthen Workplace Problem Solving
It’s an understatement to suggest this is a time for creative problem-solving in our organizations. Yet, too often, we react to symptoms or throw solutions at poorly defined problems. The failure to get to the root cause and underlying assumptions behind something that seems to be a problem results in half-measures and new, resultant problems. Here's a technique to stop the madness!
Set the Stage for Fierce Listening With the Artful Use of Questions
While listening is essential for successful communication, the behavior that sets the stage for Fierce Listening is artful and empathic questioning. Our use of questions—type and tone—controls the direction of the dialog.
Want to Lead Change at Work? Focus on Growing Your Influence With a “Clean Power” Approach
If your mission is to get work done through and with others across your organization, you need to develop and apply influence. In this article, I share ideas and approaches you can use to engage and succeed in your organization's political environment without compromising your values.
