Wake-Up Calls for Managers
For the hard parts no one prepares you for
When the path isn’t clear, the stakes are high, and the answers aren’t obvious—this is where managers struggle most.
Wake-Up Calls for Managers delivers practical, real-world guidance for navigating:
- Tough conversations
- Leading through uncertainty
- Building influence without authority
- Driving results through others
The Leadership Caffeine Blog
It’s Past Time to Rethink the Role (and Label) of Manager
I sure wish someone would manage me more,” said no one ever. People don’t want to be managed—they want to be supported, encouraged, challenged, exposed to new opportunities, and coached, but not managed. A Hangover from a Bygone Era The view on the role of Manager is...
It’s Past Time to Rethink the Role (and Label) of Manager
The view on the role of Manager is a relic of yesterday’s thinking and practice in management. It’s an industrial revolution hangover that is ripe for retirement to a museum display. The label and old meaning don’t hunt in a digital world.
Want to Change? Manage Strategy in Bursts!
Organizations that learn to work in “Strategy Bursts” are able to learn, adapt and refine their strategic activities faster than more plodding competitors, but this new style requires learning and internalizing a new approach to strategy management and execution. For many leaders and executives, succeeding with this new model requires letting go of old strategy habits and biases.
The Meeting is Never for Decision-Making: A Product Management Lesson I Learned at Matsushita
While the technique or reaching agreement with your stakeholders one by one ahead of formal approval might seem a bit like playing politics, I prefer to view it as covering the bases. Leaders invest in people they trust and have a sense for, and the ceremony of a group meeting is the wrong place to try and build your trust and credibility.
Improving The Executive and Project Manager Relationship
As professional project management practices (and project managers) grow in importance to a firm’s success (see my post: Struggling With Strategy? Think Project Management), it is critical that top leaders learn how to support the process rather than beat it into submission. And because as the saying goes, “it takes two to tango,” Project Managers need to learn how to “manage” their executives to minimize unproductive involvement or outright interference.
Struggling with Strategy? Think Project Management!
Strategy is a healthy mix of art and science. Unfortunately, too many organizations approach strategy as if were alchemy. Adding formal project management practices to the strategy program increases the “science” component and improves a firm’s chances of success for a successful initiative as well as for sustaining of an on-going, healthy program.
Grace Under Pressure: A Great Leadership Opportunity
As a leader, you are on display every day and in every exchange and how you conduct yourself is observed very closely by all around you. Lose your cool, snap at a subordinate, act like the spoiled tennis player above, and you not only fail to build your professional credibility, you damage it. Alternatively, if you recognize that the moment in time when things are heading the wrong way is a remarkable opportunity to build credibility and create powerful learning opportunities for your team members, you will conduct yourself with grace under fire.
Sales and Marketing Managers: Use the Lead Refinery Approach to Improve Results
I talk with a lot of marketing and sales managers and have spent most of my life working in these environments. In spite of the dramatic advancements in software tools available, I still find gaping holes in the way many sales and marketing organizations manage and account for the flow of leads into the sales pipeline. Although there are undoubtedly some technology constraints, I suspect that the primary issue is one of process more than anything else. Employed properly, changes in the output of the lead refinery foreshadow expansion or contraction of volume in the sales pipeline. Here are some thought-starters:
Do You Know Why Your Talent Is Walking Out The Door?
Bob is leaving behind the business that he helped start and grow and save and grow and sell and sell again, and no one in BIGCO cares. Frankly, no one in the upper ranks even knows that he exists. The dirty little secret: he’s just another faceless number on a spreadsheet and his departure will improve the expense to revenue ratio, and solve an annoying compensation problem in this now remote outpost of BIGCO. Bob is in the prime of his career, an expert and one of the last shreds of the soul of a great business. Bob is relieved to be moving on, but to BIGCO, it’s not even noticeable. Good for Bob.
There’s more.
Towards an Independent Product Management Organization
Product Management’s position in the organization is a topic that invites vigorous debate, usually around whether marketing or development should own the function. While any debate about optimal organization structure can sound a lot like the radio and television sports shows where people argue fiercely over the greatest running back or quarterback of all time (there is no one right answer!), the PM issue merits some consideration. Of course, the right answer may be, “It depends.”
The Seven Leadership Levers that Shape the Working Environment
The best leaders understand that one of their principal responsibilities is to shape the working environment that determines how their team members communicate, collaborate, innovate and problem-solve.