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How To Get More Done at Work Through Positive Persuasion
Success at Work Happens One Negotiation at a Time Here's a bold claim: every conversation in the workplace that's not about the weather or sports is a negotiation. From simple process changes to the significant issues of strategy and structure, the dialog that...
How To Get More Done at Work Through Positive Persuasion
If you’re motivated to maximize your impact in the workplace, you’re dependent upon others to support your efforts. When it comes to workplace negotiations, the principles of positive persuasion are priceless!
Leadership Development Carnival #4: A One-Stop Shop for Great Ideas
I am pleased to be included in some great company again this month at the latest Leadership Development Carnival hosted at Great Leadership. Dan McCarthy brings together the perspectives of some exciting Carnival newcomers and some industry stalwarts. Dan’s monthly Carnivals may be the best leadership deal going…great content, ideas that you can use immediately and the price is definitely right. Grab a cup of coffee or favorite beverage and take a stroll through the Carnival. You will be glad that you did.
“If I had asked customers what they wanted, they would have said faster horses.”
The notion of not asking customers what they want and responding directly to their needs may seem like heresy to those individuals and organizations consumed with improving customer satisfaction and creating customer loyalty. In fact, you should always listen and importantly, observe. The real art in this process is understanding what customers really need, what problems they really would like to solve and what approaches and experiences that you can create that can surprise and delight them.
Is it Time to Panic?
It is a time to adopt a philosophy that seeks to find opportunity in chaos. It is a time to carefully evaluate your strategies and check your assumptions. It is also a time to consider making some hard calls on your future.
Career Growth and the Product Manager
wear my respect on my shirt-sleeve for the many dedicated Product Management professionals that hold down what I believe is one of the most difficult and one of the most critical roles in today’s fast moving technology and B2B organizations. I firmly believe that these talented and well-rounded business professionals are potentially some of the most valuable assets in an organization’s talent pool.
The Hubris of Leaders
t takes a strong reserve of self-confidence to be an effective leader. It’s also remarkably easy to get comfortable crossing the fine but dangerous line between self-confidence and arrogance. The best leaders are conscious of that boundary and walk along it but resist the lure to cross into this self-gratifying but credibility destroying country.
The Dollar Auction and a Failure of Rational Judgment
The common outcome of The Dollar Auction offers an interesting perspective on human behavior. We are seeing similar manifestations of this behavior at work in what we are slowly learning about the events leading up to this historic (not in a good sense) financial crisis. For some reason, common sense, prudence and good, old-fashioned principles of risk management fly out the window when it appears that the magical money-making machine has been turned on. Whatever happened to making money by developing goods and delivering services that meet and exceed customer needs?
Looking for Leadership Lessons in the Wake of Wall Street Crisis
The greatest spectator sport available the past few weekends has been the systematic dismantling and reassembly (of sorts) of many of America’s financial icons and of America’s capital markets. In case the return of college and pro football the last few weekends kept you from paying attention to the financial news, the American financial infrastructure (or at least the world’s confidence in the American financial infrastructure) has teetered on the brink of disaster.
Good People or Good Ideas? The Importance of the Working Environment
After many years of leading and now several years of working with aspiring and experienced leaders in all manner of industries and cultures, I remain convinced that most individuals lack proper context for their role as leaders. The great leaders at all levels understand that they have a unique responsibility and unique power to adapt and form their working environment to the unique circumstances at a point in time. Less effective leaders allow the environment to form around the wrong issues including ego (theirs) and petty politics. The lessons of Pixar are hard-won and the outcomes visible to all. You would be well served to listen, learn and apply some of Mr. Catmul’s wisdom to your environment.
Latest Edition of Leadership Development Carnival at Great Leadership
Dan McCarthy is back this month with the 3rd edition of his Leadership Development Carnival at his Top 25-rated blog: Great Leadership. Dan brings together in one place some of the best leadership and talent blogging content from around the globe.