Wake-Up Calls for Managers

For the hard parts no one prepares you for

When the path isn’t clear, the stakes are high, and the answers aren’t obvious—this is where managers struggle most.

Wake-Up Calls for Managers delivers practical, real-world guidance for navigating:

 

  • Tough conversations
  • Leading through uncertainty
  • Building influence without authority
  • Driving results through others

The Leadership Caffeine Blog

Leadership Caffeine™—Rethinking Your Team’s Business Reviews and Operating Approach

While I’ve not attended your business review session, I can tell you with confidence born of experience that most of these events are painful time, productivity, and morale killers. And, in this world where COVID has taught us that quarters are like centuries and the world shifts in hours and days, I increasingly find the ubiquitous quarterly business reviews anachronistic. It’s time to change your team’s operating approach.

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Detoxing Your Team

Most of us can recall working with someone that had such a strong, negative impact on the work environment that you could literally feel the emotional mood swing when this person walked into a meeting.

For some unknown reason, perhaps a karmic-imbalance in the universe, these toxic characters have the unnerving and disconcerting tendency to be great survivors. While it is easy to intuit that toxic employees are value destroyers, we’ve been short on hard data about the true impact that these individuals have on the work environment. Until now.

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Dream and Act Big: Leadership Caffeine™ for the Week of April 5, 2009

This week’s jolt of energy is taken from a great interview with Jim Collins in the April, 2009 issue of Inc. Magazine. Collins connected with Inc. editor, Bo Burlingham to share views on the state of our world, building great businesses and entrepreneurship.

The entrepreneurial focus is relevant for many that have either been pushed into this world through downsizing or are considering it as they grow weary of the uncertainties of corporate life. And whether you are a budding entrepreneur or not, the insights, guidance and reminder to dream and act big are appropriate and inspirational.

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Develop Culture Sensing Skills and Take the Blinders Off Of Your Career

One of my greatest career misfires was accepting a role in a firm where I had failed to properly assess the culture. I was blinded by the allure of this successful and global firm and by the sharp people that I met during the interview process.

I can think of few skills more important for professionals, product and project managers and other lateral leaders to develop than culture sensing. All of the functional or vocational expertise in the world is for naught if the individual fails to take into account and leverage cultural idiosyncrasies to achieve results and drive performance improvements.

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New Leaders, Twitter and the Volunteer Management Conundrum

The Top Ten Challenges of the New Leader, an update on my experience with Twitter (and why all marketers should join), and the Volunteer Management conundrum in our communities that we are capable of solving. Oh, and three developmental suggestions for your professional “To Do” list.

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Hey Tech Marketers, How About Helping Your Customers Solve Problems

“Nobody Cares About Your Products (Except You),” is one of the core rules that author and marketing thought-leader David Meerman Scott espouses in his latest book, World Wide Rave, and throughout his other works and blogs.

The most zealous anti-smokers that I know are former smokers. The fact that in hindsight, I can see that I was guilty of being a bit too proud of the features and functions of my own products as a technology marketer makes me just a bit maniacal about David’s product rule as a user and consumer of tech products today. Unfortunately, it seems like there are still quite a few technology marketers out there that did not get the memo.

What I thought would be a simple search for a solution to a straight-forward business issue has turned into a quest worthy of Homer.

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Leadership Caffeine™ for the Week of March 30, 2009

I’m striking a blow this week against Boss-Blame…that world class sport that so many engage in as part of rationalizing why their own results might just be falling short of something resembling excellence. It’s time to engender a new sense of personal and professional accountability in the workplace.

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Management Lessons From the Memphis Belle-Rule #1

We were in the early days of our trench warfare trying to save the company, so it was natural that we felt a kinship with the pilot and crew of the Belle. As we drank and watched, we began to discover business rules and management lessons within the war-movie plot. By the time we were done, we had Ten Rules of Management From The Memphis Belle. Then, Paul came up with an 11th. I cussed and said “you can’t just have an odd number like 11” – so we replayed the movie in our heads and thought of 9 more.

And thus we discovered the 20 Lessons From The Memphis Belle. We had them printed up on little cards and handed them out to employees. We gifted them to strategic partners and customers. We printed them on posters and hung them in our offices. When we ran into a hard issue in the business we would refer to the Rules: more often than not there was a rule that was right on point. Each time we’d be amazed, but then we’d say: “Ah! The Rules know all!”

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Values in Action-Helping Your Son or Daughter Choose a College

For anyone who has lived through the process of supporting their son or daughter in the search for a college, it is a truly exciting, perplexing and tiring endeavor. It’s also an opportunity to watch values in action at the various institutions as well as with your own child as they wrestle with what is to them a monumental choice.

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Leadership Caffeine™ for the Week of March 22, 2009

One of the great things about my view on innovation is that it’s not the sole domain of the engineers, researchers and technologists. My definition of innovation might invite a bit of controversy, but it allows me to extend it to everyone and every function in an organization. There are no boundaries that limit where innovation can take place.

The faster you get people focused on problem-solving and in the mindset of “seizing opportunities,” the more effective you will be at pushing fear out the door in favor of value creating activities. It’s time to push the “GO” button on your innovation machine.

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