The Leadership Caffeine Blog

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He Looked at the Stack of Reports and said, “Excuses!” The Art of Communicating with Senior Executives

Getting called in front of the board or the senior executives of the firm can be an intimidating experience for many younger and even some experienced professionals. No amount of paper or pixels on screen will compensate or adequately explain root cause problems or satisfy someone that and your ideas to fix what’s wrong will work. The best salesmanship is to avoid attempting to cover-up blemishes and to shoot straight on issues and next steps.

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Leadership Caffeine™: Dealing with Cracks in the Leader’s Smile

I chatted with a valued colleague the other day that indicated that she is finding it increasingly difficult and even awkward in the face of financial pressures and employee strain to keep a cheerleader’s positive demeanor in the workplace.

This isn’t the first time I’ve heard from a leader struggling either to smile or simply maintain a positive outlook in the face of occasionally overwhelming obstacles.

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Jump-Start Strategy By Jumping Straight to the Middle of the Process

Get your team talking about the right topics and get them focused on assessing and comparing based on the criteria that are the most important to your success. Skip the summer strategy offsite and start the dialogue on determining what’s truly important, and you’ll find yourself and your organization moving and working the right things faster than you might imagine.

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In Negotiating is it Win-Win or Win?

There are at least two major perspectives on negotiation that I’ve encountered. One says quite clearly that in a negotiation you are duty-bound to secure the absolute best possible outcome for your firm. The implication of this approach is of course that a negotiation is a boxing match, with the bigger, stronger athlete not just winning, but also destroying the opponent.

The other emphasizes understanding the interests of the all parties and crafting something that meets those interests in an equitable manner.

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Want to Improve Sales? Leave Your Reps Alone!

A neighbor was out walking the dog a few nights ago and stopped to chat, which offered a welcome break from trimming the hedges. Friendly conversation turned to business and he offered his own encouraging news about his recent sales results. It turns out that he had just completed his best month ever in an industry and an economy where those words are seldom heard.

When I asked what he attributed his “best month” to, he thought for a moment and said, “Quite honestly, I think it’s because corporate finally left us alone.

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Leadership Caffeine™ for the Week: Too Much Time with the Wrong People

My biggest mistakes as a leader occurred as a result of spending way too much time attempting to change two people. I was young, new to the formal leadership scene and convinced that with my help and guidance, these two talented individuals would certainly shed their dysfunctional and toxic behaviors.

Wow, was I wrong!

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Effective Leadership: How Do You Know When You Are Getting It Right?

If you’ve spent time in a leadership role, you know that it is remarkably difficult to get good quality feedback on how you are doing and for that matter, how everyone else is doing under your leadership.

If you haven’t wondered about this, you are either naïve or you are caught up in all of the nice things that people say in your presence. Newsflash: almost no one tells the boss he stinks, when he’s in the room.

Some of the worst leaders that I’ve had the displeasure to cross paths with, plied their evil practices with glee, protected by the cheering throngs around them.

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