Wake-Up Calls for Managers
For the hard parts no one prepares you for
When the path isn’t clear, the stakes are high, and the answers aren’t obvious—this is where managers struggle most.
Wake-Up Calls for Managers delivers practical, real-world guidance for navigating:
- Tough conversations
- Leading through uncertainty
- Building influence without authority
- Driving results through others
The Leadership Caffeine Blog
Final Thoughts — Lessons on Leading from Growing Up Around Dad
This article is the third and final in my series paying tribute to my Dad, who passed away late this summer. The earlier articles in this trilogy include: Leadership and Management Lessons from Losing Dad and Life and Leadership...
Final Thoughts — Lessons on Leading from Growing Up Around Dad
Dad conducted a master class in overcoming adversity as a child. From an early age placement in an orphanage to navigating poverty, suffering from severe crossed eyes until a radical surgery in his teens, he personified tenacity. We called it “sticktoitiveness,” and to Dad, this was a key to success. He carried this forward through his life.
A Simple, Powerful Fix for Feedback Problems on Your Team
Of all the challenges managers at all levels face, delivering constructive (and even positive) feedback is near the top of the list. There’s good reason—it’s a confusing topic that even the experts who study human psychology and neuroscience disagree on, despite mountains of research. Here are four ideas to help strengthen your feedback culture and effectiveness.
Provocative Perspective—The Leadership Failure of Mass Layoffs
I’ve long believed layoffs are a lagging indicator of poor leadership engaged in misguided management practices. The CEO apologies for these misfires ring hollow. You cannot apologize your way out of a leadership failure at scale.
Seizing the Big Moments that Define Your Leadership Career
For individuals who choose to lead, it pays to see the signposts. Here are several significant moments in the career of everyone who leads that merit your complete engagement.
People Don’t Want to Manage and That’s a Problem
The old supervisory model and mentality are obsolete. The essence of the new role is empowerment and support. Perhaps instead of having individuals write off the opportunity to contribute to others and their organizations in unique ways, we might just build the next generation of great leaders. I’ve checked, and we need more of those great leaders!
Challenging Conversation Sound Bite #3: The Fallacy of the Feedback (Praise) Sandwich
In every challenging conversations workshop I run, the topic of the feedback sandwich (aka the praise sandwich) jumps up, and we spend time sharing perspectives on the use/uselessness of this tactic. Here are some reasons I believe you should say “No” to the praise sandwich in your feedback practices.
Leadership Caffeine™—”This Is the Way It Should Be”
Teaming and collaboration experiences happen in all walks of our professional and personal lives. Some experiences working with others are draining, others passable, and just a few are energizing and even fun and successful. You can hope these fun, productive experiences emerge by chance. Or you can be deliberate about creating the conditions that improve the possibility of a great collaboration experience. I opt for improving our odds of bringing one of these productive, fun experiences to life. Here are four ideas to help:
Challenging Conversation Sound Bite #2—Look Forward in Challenging Feedback Conversations
Preoccupying on the past in feedback conversations generates stress. Instead, focus on leveraging experiences and outcomes to design for improved effectiveness in the future.
Why You Should Maintain a Professional Journal—Twenty Prompts to Help You Get Started
Journaling is one of the most powerful continuous improvement tools we can use in our working lives, yet many are unsure of how to get started. Here’s some guidance and twenty journaling prompts to help:
Challenging Conversation Sound Bite #1—Design Your Challenging Conversations for Success
During my coaching calls with leaders at all levels, much of our time is invested in how to engage and structure the conversations to uncover value for all parties. Here are some tips to help you pre-think and design your discussions to achieve successful outcomes for all parties.