Wake-Up Calls for Managers
For the hard parts no one prepares you for
When the path isn’t clear, the stakes are high, and the answers aren’t obvious—this is where managers struggle most.
Wake-Up Calls for Managers delivers practical, real-world guidance for navigating:
- Tough conversations
- Leading through uncertainty
- Building influence without authority
- Driving results through others
The Leadership Caffeine Blog
The Mind-Deadening Gravitational Pull of a Leadership Singularity
When top leadership generates a gravitational singularity, everyone suffers There’s a force at work in too many organizations imposed by senior leaders that gives the appearance of action but reflects cognitive and productive paralysis. In these cultures, leadership...
The Mind-Deadening Gravitational Pull of a Leadership Singularity
There’s a force at work in too many organizations imposed by senior leaders that gives the appearance of action but reflects cognitive and productive paralysis. In these cultures, leadership becomes a kind of gravitational singularity, sucking the life, creativity, and productivity out of the culture.
Hope Proved to Be a Bad Strategy for LUV—Lessons from the Southwest Airlines Debacle
There are some painful and painfully obvious leadership and management lessons from the recent Southwest Airlines debacle. Deming is spinning in his grave over this one.
January Development Opportunities for New(er) and Experienced Managers
Something I always did as a corporate executive was to make sure as many of my team members as possible were set up for professional development early in the new year. I love helping my team members launch into the new year with their brains boiling with ideas, fresh approaches, and energy for the challenges ahead! Now that I’m the one doing the training and coaching, I’m excited to offer the same opportunity to you and your team members.
The Secret to Leadership Success Isn’t So Secret
Every year, a ridiculous number of books are written on leadership, and we consume them in volume, hoping to find the secret to leadership success. It’s not that hard, and it’s not a secret. Just ask them what they need from you.
Ten Life Lessons Learned & Reinforced From A Year Well Lived
Some years in our lives are more noteworthy than others. 2022 was one of those for us. Here are ten life lessons learned (or reinforced) from a year well-lived.
The Old Model of Manager is Broken—It’s Time to Start Fresh
It’s time to replace the tired, outdated model we have for identifying, developing, and tasking managers. Given the complexity of our environment today, we need to find new ways to harness the creative and productive power of inspired people, not send them running out the door or leave them idling in place.
The Skills of Effective Diplomats Offer Guidance for Managers and Leaders
In this article, I draw from history lessons to suggest a fresh model and set of skills based on old-school nation-state diplomacy to help today’s senior managers and organizational leaders navigate the challenges posed by varying constituent groups in our volatile era.
A Simple, Powerful Fix for Feedback Problems on Your Team
Of all the challenges managers at all levels face, delivering constructive (and even positive) feedback is near the top of the list. There’s good reason—it’s a confusing topic that even the experts who study human psychology and neuroscience disagree on, despite mountains of research. Here are four ideas to help strengthen your feedback culture and effectiveness.
Provocative Perspective—The Leadership Failure of Mass Layoffs
I’ve long believed layoffs are a lagging indicator of poor leadership engaged in misguided management practices. The CEO apologies for these misfires ring hollow. You cannot apologize your way out of a leadership failure at scale.
Seizing the Big Moments that Define Your Leadership Career
For individuals who choose to lead, it pays to see the signposts. Here are several significant moments in the career of everyone who leads that merit your complete engagement.