The Leadership Caffeine Blog
Hope Proved to Be a Bad Strategy for LUV—Lessons from the Southwest Airlines Debacle
Southwest Airlines, Long a B-School Favorite For a couple of decades, Southwest Airlines was the business school case study of excellent management and people-focused leadership backed by brand-loyal customers who regularly sang the praises of this low-cost carrier....
Hope Proved to Be a Bad Strategy for LUV—Lessons from the Southwest Airlines Debacle
There are some painful and painfully obvious leadership and management lessons from the recent Southwest Airlines debacle. Deming is spinning in his grave over this one.
Leadership Caffeine™—3 Situations to Quality Check Your Gut Instinct
While it’s clear our guts don’t do any heavy lifting when it comes to making decisions, that sense we describe as “gut feeling” is something most of us rely on to guide us through life’s challenges. However, there are at least 3 key situations where senior leaders should develop the discipline to quality check their gut instincts:
Leadership Caffeine™—6 Ideas to Help You Prosper During Periods of Change
Contrary to how many people view and respond to change in the workplace, it’s been my experience that periods of organizational adjustment typically represent big fat beach balls of opportunity for those willing to pitch in and help. Here are 6 ideas to help you adjust to and prosper during periods of organizational change:
5 Ideas to Keep Your Culture from Having Your Strategy for Lunch
Every leader who has grappled with a shift in strategy for their firm understands the powerful gravitational pull of organizational culture. Here are 5 ideas to help ensure you respect and leverage the culture during periods of change:
Leaders, Beware the Imposters: Triumph and Disaster
Triumph, that moment in time when we have vanquished our competitors or achieved a level of performance long desired, is the moment of our greatest vulnerability. Leading from a point of success is challenging. Disaster breeds its’ own set of leadership challenges. The best leaders follow Kipling’s advice and treat these imposters the same.
Leadership Caffeine™-It’s Not Your Leadership, It’s the Cause
Leadership by Cause invites greatness to the party. Anything less than a clear, galvanizing, shared cause, promotes compliance-type performance and typically mediocre results. Here are Six ideas to help you identify and promote a cause that inspires in your organization:
Just One Thing: Rewrite the Rules If You Dare
One of the most difficult but potentially compelling plays in strategy is to redefine the rules of the game. Those who write the new rules…and get them to stick, win.
New Leader Tuesday: Engage, Inform, Inspire
Those who look back and reflect upon the start-up period in their first leadership role will frequently describe this stage as having been awkward or uncomfortable. The transition from individual contributor to supervisor or manager is abrupt for many and lonely for most. Building your priorities and daily activities around the mantra, Engage, Inform, Inspire, can help you cultivate the good habits of effective leaders.
Leadership Caffeine™—Toward More Simplicity
There’s a must-read article that appeared at Fast Company a few months ago by Aaron Levie, entitled, The Simplicity Thesis. The short form is that in this world of increasing complexity, the best opportunities are for those firms, products and services that are minimally complex (simple). The same goes for those of us leading others and managing our organizations.
New Leader Tuesday-Sorry, But You Aren’t the Center of Your Team’s Universe
One of the most common tripping points of first-time leaders is to mistakenly assume that they are the geocentric center of their team’s universe. Adopt the misguided belief in a Ptolemaic view of the galaxy you lead in, and expect your team members to do everything possible to escape your gravitational pull.