A fact of life in our world is that you will inevitably face the prospect of having to reinvent your professional self. For many this is a daunting task that gets put off along with getting in shape, painting the house and writing a book. The dream is nice, but the lack of action keeps it firmly out there somewhere in a hoped-for future.
Whether you are a first-time leader, an experienced manager taking over a new team or an informal leader such as a project or product manager, you will be as successful as you are credible. Your credibility is your professional bedrock. Build on it carefully and constantly.
One of my greatest career misfires was accepting a role in a firm where I had failed to properly assess the culture. I was blinded by the allure of this successful and global firm and by the sharp people that I met during the interview process.
I can think of few skills more important for professionals, product and project managers and other lateral leaders to develop than culture sensing. All of the functional or vocational expertise in the world is for naught if the individual fails to take into account and leverage cultural idiosyncrasies to achieve results and drive performance improvements.
I’m striking a blow this week against Boss-Blame…that world class sport that so many engage in as part of rationalizing why their own results might just be falling short of something resembling excellence. It’s time to engender a new sense of personal and professional accountability in the workplace.
I love to talk with people that have led or been part of a high performance team (HPT). Their enthusiasm is palpable. These individuals have been to the promised land of corporate collaboration and achievement for a brief period in time and they are interested in going back.
Unfortunately, my own formal and informal research indicates that only 30% of professionals surveyed would agree that they have been part of a high performance team. If you’ve been a part of this 30%, the other 70% of your peers would love to hear your story!
One of the themes that I hear consistently in workshops and in discussions with the professionals in my MBA classes is frustration over the propensity of a firm’s leaders to never say “No” to a project. Lacking a viable mechanism to compare, evaluate and select and reject projects, decisions are made based on politics, gut feel and the squeaky customer wheel.
The net result of this lack of discipline is that the people doing the work end up overloaded and overwhelmed. They operate in compliance mode, focusing on surviving until the next deadline and adding little creative value or innovation to their activities.
You can end this chaos and rebuild your team’s morale and effectiveness by building in new systems and proper rigor to project evaluation and selection.
One of the great things about leading workshops with talented professionals is how much I learn about the very real challenges that people face in trying to get work done inside their organizations. After spending a day together working with a group technical professionals at The Data Warehouse Institute’s World Conference, I gained some insights into the challenges and barriers that are slowing down progress and inhibiting performance improvements inside organizations.
As I continue on my career respite from managing a business that’s not mine, I’m increasingly conscious of the significant gap between the needs and ideas of employees and the attention and interest of senior managers. There are so many remarkable ideas and thoughts on improving performance that never see the light of day that it is staggering. I offer five suggestions for driving change when you’re not in charge. I’m hoping that readers will add a few more of their own.
The same traits that drive people to do dumb things that they know can cause personal injury, manifest themselves in the way many organizations pursue projects. Like head injuries from a bicycle fall without a helmet and car accidents due to texting or talking on the phone, every single one of the issues above and the many more that I did not list, are easily prevented by the application of well-established professional project management practices.
It’s an exciting time to be leading as the pendulum seems to be swinging away from a style of leading and working that minimized the value of the individual to one that emphasizes empowerment, creativity and the freedom for groups and individuals to think and act. It’s hard to imagine a future where this formula does not produce winners.
